VIP Suite Server & Guest Experience Lead

Tsg Developments Investments Inc.; Florida; Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Suite Server role at Gulfstream Park in Hallandale Beach, FL, delivering first-class service to suite owners and guests. You will be part of the service team, focusing on suites, communicating with the team, and ensuring a fast, high-quality experience.

Responsibilities include greeting guests, taking orders, upselling beverages, presenting specials, and maintaining suite buffets. Strong attention to detail, knowledge of the suite environment, and hospitality excellence are essential.

Qualifications

• A high school diploma is required.
• 1-3 years of previous experience preferred.
• Strong food/wine and liquor knowledge.
• Excellent organizational, interpersonal and administrative skills.
• Patience, tact, and diplomacy to resolve conflicts.

Responsabilités

• Arrives to the Suite with guests and welcomes them.
• Takes drink orders and suggests wine or liquor options.
• Presents daily specials and explains buffet items.
• Enters orders with attention to detail and timing.
• Checks back after serving to ensure guest satisfaction.
• Cleans and resets suites; assists with closing duties.
• Provides bottle service and maintains knowledge of Gulfstream Park amenities.
• Runs food to suites and replenishes buffets when needed.
• Delivers exceptional guest service and hospitality.

Connaissances

Customer service

Attention to detail

Interpersonal skills

Diplomacy

Formation

High school diploma

Description du poste

Suite Server role at Gulfstream Park in Hallandale Beach, FL, delivering first-class service to suite owners and guests. You will be part of the service team, focusing on suites, communicating with the team, and ensuring a fast, high-quality experience.

Responsibilities include greeting guests, taking orders, upselling beverages, presenting specials, and maintaining suite buffets. Strong attention to detail, knowledge of the suite environment, and hospitality excellence are essential.