VIP Rewards Club Specialist

Ko-Kwel Casino Resort Medford; Medford (OR); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health care benefit

401K with company match

Generous time off

Zusammenfassung

Ko-Kwel Casino Resort Medford is seeking a friendly front-line teammate to register new Players Club members, share balances, and explain promotions. You will greet guests, assist with events, and maintain confidentiality of customer information.

The role requires a 21+ age, strong interpersonal skills, and excellent communication, including on-microphone interactions. Weekend/evening availability is expected.

Qualifikationen

• HS Diploma or GED required.
• Previous hospitality experience preferred.
• Marketing or promotions background a plus.
• Must have excellent interpersonal, problem solving and customer service skills.
• Must possess a positive attitude.
• Must have excellent oral communication skills and the ability to communicate on a microphone.
• Computer data entry experience preferred.
• Must be able to work well with diverse clientele.
• Must be 21 years of age or older.
• Ability to pass and remain in compliance with required background checks and drug-free workplace policies
• Friendly and approachable attitude that helps guests and the team feel welcome and cared for every day.
• Comfortable communicating clearly and positively with both guests and teammates.

Aufgaben

• Be the smiling face and energetic force behind our casino players' club; register new players and share point balances and offers.
• Lend a hand during club promotions and giveaways and assist guests at events.
• Greet guests, provide excellent guest service, answer questions, and direct guests to events and areas.
• Maintain confidentiality and discretion with trade secrets and customer information files.
• Support team operations and ensure smooth running of daily activities.

Kenntnisse

Guest service

Interpersonal skills

Oral communication

Problem solving

Ausbildung

HS Diploma or GED

Jobbeschreibung

Ko-Kwel Casino Resort Medford is seeking a friendly front-line teammate to register new Players Club members, share balances, and explain promotions. You will greet guests, assist with events, and maintain confidentiality of customer information.

The role requires a 21+ age, strong interpersonal skills, and excellent communication, including on-microphone interactions. Weekend/evening availability is expected.