VIP Lounge Experience Host

Roman Health Pharmacy LLC; Teterboro (NJ); On-site; USD 39,000 - 41,000; Full time

Job summary

Aero is seeking an Experience Specialist to join our New York team. As a Host, you will be the face of Aero in our TEB and HPN lounges, delivering warm, thoughtful hospitality that makes every guest feel genuinely welcomed from the moment they arrive.

Responsibilities include greeting VIP guests, resolving issues for a seamless journey, and representing the Aero brand with professionalism in uniform to guests, partners, and airport personnel.

Qualifications

• Experience in guest-facing roles preferred (private aviation or luxury hospitality).
• Excellent communication skills and professional poise required.
• Willingness to work early mornings, nights, weekends and holidays.

Responsibilities

• Serve as the on-the-ground Aero ambassador at TEB and HPN lounges.
• Greet VIP guests, ensure a warm, premium experience from arrival to departure.
• Resolve issues proactively to maintain a seamless journey for guests.

Skills

Excellent communication

Guest-facing experience

Flexibility

Job description

Aero is seeking an Experience Specialist to join our New York team. As a Host, you will be the face of Aero in our TEB and HPN lounges, delivering warm, thoughtful hospitality that makes every guest feel genuinely welcomed from the moment they arrive.

Responsibilities include greeting VIP guests, resolving issues for a seamless journey, and representing the Aero brand with professionalism in uniform to guests, partners, and airport personnel.