VIP Host, Detroit

Global Sports Jobs Limited; United States; Remote; USD 68,000 - 85,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

DraftKings is seeking a VIP Host to cultivate relationships with our most engaged players and drive long-term loyalty from the Boston-based team. You will execute our VIP engagement strategy and deliver a world-class player experience.

Responsibilities include expanding revenue through trusted relationships, managing communications and events, and offering new games and promotions. Expect travel, nights and weekends, and potential gaming licence requirements as part of the role.

Qualifications

• Bachelor’s degree in a related field or relevant experience.
• 3+ years in sales, account management, or customer-facing roles.
• Analytical mindset to interpret data and trends.
• Willingness to travel and work nights/weekends.
• Possible gaming licence required by state agency as condition of employment.

Responsibilities

• Create new business revenue by building strong, authentic player relationships.
• Manage all aspects of the player relationship through events, communications, and escalation responses.
• Understand the market and offer new game offerings, promotions, channels, and platforms to players.
• Lead player reactivation efforts to increase engagement.
• Collect player feedback to improve the platform and identify opportunities.
• Adhere to all VIP policies and responsible gaming guidelines.

Skills

3+ years sales/account-facing

Analytical mindset

Willingness to travel

Night/weekend work

Gaming licence knowledge

Fast-paced environment

Education

Bachelor’s degree in related field

Job description

About the Role

The VIP Host oversees and cultivates relationships with DraftKings’ most highly engaged players. The role is responsible for the day-to-day execution of DraftKings’ industry-leading VIP engagement strategy, understanding players’ true needs to foster long-term loyalty. The host plays a key role in delivering a world-class player experience that drives high levels of brand advocacy.

Key Responsibilities

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
• Lead player reactivation efforts to increase engagement.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

Required Experience & Qualifications

• Bachelor’s degree in a related field or relevant experience.
• At least 3 years of experience in a Sales, Account Management, or customer-facing role.
• Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
• Analytical mindset to make quick and confident decisions on data and trends.
• Willingness to travel and work nights and weekends.
• May be required to obtain a gaming licence issued by the appropriate state agency as a condition of employment.

Salary

• US base salary range: $68,000.00–$85,000.00, plus bonus, equity, and benefits as applicable. Ranges are determined by role, level, and location.

Benefits & Perks

• Bonus, equity, and benefits as applicable.
• Guidance through the gaming licence process if relevant to the role.

About the Company

DraftKings is a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. The company sees AI as integral to its present and future, powering how work gets done, guiding smarter decisions, and sparking bold ideas. As a regulated gaming company, employees may be required to obtain a gaming licence issued by the appropriate state agency as a condition of employment.