VIP Host, New York

National Geographic; United States; Remote; USD 68,000 - 85,000; Full time

Job summary

DraftKings, a digital sports entertainment and gaming company headquartered in Boston, is seeking a VIP Host to forge relationships with our most engaged players and drive loyalty through events and personalized outreach. You will manage player interactions, present new game offerings and promotions, and work in a fast-paced, collaborative environment.

Travel and occasional night/weekend work are required. Base US salary ranges from 68,000 to 85,000 USD plus bonus, equity, and benefits;

Qualifications

• Bachelor's degree or relevant experience in a related field.
• At least 3 years in Sales, Account Management, or customer-facing roles.
• Willingness to travel and work nights/weekends.
• Ability to obtain State Gaming Licenses as required.

Responsibilities

• Create new business revenue by understanding and developing strong player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain understanding of the market while providing new game offerings, promotions, channels, and platforms to players.
• Compile player feedback to support platform improvements and opportunities.
• Ensure compliance with VIP policies including responsible gaming.

Skills

Analytical mindset

Customer-facing experience

Willingness to travel

Ability to work nights and weekends

Education

Bachelor's degree in a related field or relevant experience

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours Forge and cultivate relationships with our most engaged players as a VIP Host. You'll execute the day-to-day strategy of our industry-leading VIP engagement program to understand the true needs of our players. To foster long-term customer loyalty, you'll play a key role in helping us deliver a world-class experience that drives high levels of brand advocacy.

What You'll Do

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

What You'll Bring

• Bachelor's degree in a related field or relevant experience.
• At least 3 years of experience in a Sales, Account Management, or customer-facing role.
• Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
• Analytical mindset to make quick and confident decisions on data and trends.
• Willingness to travel and work nights and weekends.
• Must be able to obtain and maintain required State Gaming Licenses.

Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Don't worry, we'll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable.

Our ranges are determined by role, level, and location.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific pay range and how that was determined during the hiring process.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company.

Its simple, at DraftKings, we believe life's more fun with skin in the game.

For that reason, we're committed to responsibly creating the world's favorite games and betting experiences.

Headquartered in Boston, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment.

We love what we do, and think you will too.