VIP Host, Denver

DraftKings Inc.; Denver (CO); On-site; USD 68,000 - 85,000; Full time

Job summary

DraftKings in the United States is seeking a VIP Host to deepen relationships with our most engaged players, driving loyalty through tailored experiences, events, and ongoing communications. You will manage the day-to-day VIP program, collect player feedback, and collaborate across teams to offer new game offerings, promotions, and channels while upholding responsible gaming policies.

Role requires analytical decision‑making, travel, and willingness to work nights and weekends, with a base US

Qualifications

• 3+ years in Sales, Account Management or customer-facing role.
• Ability to work in a fast-paced, collaborative, entrepreneurial environment.
• Analytical mindset to leverage data and trends for decisions.
• Willingness to travel and work nights and weekends.
• Must obtain and maintain required State Gaming Licenses.

Responsibilities

• Create new business revenue by building strong, authentic player relationships.
• Manage the relationship through events, communications, and escalation responses.
• Maintain market understanding and propose new games, promotions, channels and platforms.
• Collect player feedback to support platform improvements and opportunities.
• Adhere to VIP policies and responsible gaming guidelines.

Skills

Sales experience

Customer facing

Analytical mindset

Travel willingness

Night/weekend flexibility

Education

Bachelor's degree or relevant experience

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

Forge and cultivate relationships with our most engaged players as a VIP Host. You'll execute the day‑to‑day strategy of our industry‑leading VIP engagement program to understand the true needs of our players. To foster long‑term customer loyalty, you'll play a key role in helping us deliver a world‑class experience that drives high levels of brand advocacy.

What You'll Do

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

What You'll Bring

• Bachelor's degree in a related field or relevant experience.
• At least 3 years of experience in a Sales, Account Management, or customer‑facing role.
• Comfort working in a fast‑paced, highly collaborative, and entrepreneurial environment.
• Analytical mindset to make quick and confident decisions on data and trends.
• Willingness to travel and work nights and weekends.
• Must be able to obtain and maintain required State Gaming Licenses.

Compensation

The US base salary range for this full‑time position is 68,000.00 USD–85,000.00 USD, plus bonus, equity, and benefits as applicable.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.