VIP Front Desk Receptionist - Customer Service Pro

Mercedes Benz of Burlington; Burlington (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Benefits package

401(k) with company match

Generous PTO

Employee discounts

Event tickets

Longevity bonuses

Paid trips

Smoke Free Campus

Job summary

Mercedes-Benz of Burlington is seeking a friendly, dependable Full-Time Receptionist to greet customers and manage front desk duties with a VIP touch. You will answer a multi-line phone system, process payments, balance the register, scan documents, and support office operations in a fast-paced dealership environment.

The role offers a robust benefits package, a 401(k) match, generous PTO including holidays and paid days off, employee discounts, and opportunities to participate in company

Qualifications

• Enjoys client interactions.
• Excellent customer service skills.
• Can communicate in a positive & professional manner.
• Ability to prioritize tasks efficiently.
• Ability to run a multi-line phone system.
• Basic computer skills (Excel).

Responsibilities

• Answer a multi-line phone system in a professional and courteous manner.
• Receipt warranty payments.
• Process payments for customers in a friendly, professional manner including, but not limited to, cash, credit card transactions and issue receipts.
• Balance cash register and record in daily log.
• Scan/file documents.
• Mail distribution.
• Back up for barista when needed.
• Other tasks assigned by the management team.

Skills

Customer service

Communication

Multitasking

Phone system

Tools

Excel

Job description

Mercedes-Benz of Burlington is seeking a friendly, dependable Full-Time Receptionist to greet customers and manage front desk duties with a VIP touch. You will answer a multi-line phone system, process payments, balance the register, scan documents, and support office operations in a fast-paced dealership environment.

The role offers a robust benefits package, a 401(k) match, generous PTO including holidays and paid days off, employee discounts, and opportunities to participate in company