VIP Experience Maestro - Michelin-Level Front of House

Queen Miami Beach; Miami Beach (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for career advancement

Job summary

An upscale hospitality company in Miami Beach is seeking a VIP Service and Sales Supervisor to provide exceptional service and manage VIP guest experiences. The ideal candidate will possess over 5 years of experience in Michelin-starred environments, demonstrating excellence in dining service and guest relations. Responsibilities include overseeing a team to ensure high standards, maintaining guest loyalty, and collaborating on bespoke experiences. This role is crucial for delivering precision and discretion aligned with luxury service expectations.

Qualifications

• 5+ years of experience in fine dining or luxury hospitality.
• Proven track record with high-profile clientele.
• Exceptional knowledge of French dining service standards.

Responsibilities

• Deliver Michelin-standard guest experiences.
• Oversee VIP guest experiences from arrival to departure.
• Lead service team during VIP seating and events.

Skills

Guest relations

Attention to detail

Emotional intelligence

Beverage knowledge

Cultural sensitivity

Education

Sommelier certification

Fluency in French

Job description

An upscale hospitality company in Miami Beach is seeking a VIP Service and Sales Supervisor to provide exceptional service and manage VIP guest experiences. The ideal candidate will possess over 5 years of experience in Michelin-starred environments, demonstrating excellence in dining service and guest relations. Responsibilities include overseeing a team to ensure high standards, maintaining guest loyalty, and collaborating on bespoke experiences. This role is crucial for delivering precision and discretion aligned with luxury service expectations.