Coconut Grove #18 Host

Flanigan's Enterprises, Inc.; Miami (FL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

401K Plan

Discounted meals

Job summary

A popular restaurant chain in Miami is seeking an entry-level Host to provide excellent customer service and create a welcoming atmosphere. You will greet guests, manage seating efficiently, maintain cleanliness in dining areas, and assist with guest inquiries. This full-time position offers benefits like health insurance, paid vacation, a 401K plan, and shift meals at a discount, making it a valuable opportunity for individuals eager to join the hospitality industry.

Qualifications

• Excellent communication in English is required.
• Must complete Florida Responsible Vendor program.
• Food safety certification program completion is necessary.

Responsibilities

• Greet and engage guests with a friendly demeanor.
• Manage the flow of seating and the wait list efficiently.
• Maintain cleanliness of the foyer and dining areas.

Skills

Cheerful and courteous temperament

Effective communication skills

Ability to lift up to 50 lbs.

Experience with customer service

Job description

Coconut Grove #18 Host at Flanigan's Enterprises, Inc.

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework
• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes
• Five (5) Day Work Week
• Paid Vacation One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance - Medical & Dental Programs Available
• 401K Plan - Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off

Seniority level

Entry level

Employment type

Full-time

Job function

Design, Art/Creative, and Information Technology

Industries: Restaurants

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