Coconut Grove #18 Host

Flanigan's Enterprises, Inc.; Miami (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid Vacation

Health Insurance

401K Plan

Shift Meals at 50% Off

Job summary

A well-known restaurant chain in Miami is seeking friendly hosts to provide excellent customer service and manage seating effectively. This role involves greeting guests, appealing to their needs, and ensuring a clean and welcoming environment. Successful candidates must communicate well and complete necessary certifications. A friendly demeanor and teamwork are essential for this position, alongside benefits such as paid vacation and health insurance.

Qualifications

• Ability to effectively communicate with guests and manage seating.
• Must complete Florida Responsible Vendor program.
• Must complete food safety certification program.

Responsibilities

• Greet guests with warmth and courtesy.
• Manage the Wait List for seating efficiently.
• Maintain cleanliness in foyer and rest areas.

Skills

Ability to speak, read and write English

Customer service skills

Job description

Overview

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

Responsibilities

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework
• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.

Qualifications

• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes
• Five (5) Day Work Week

Benefits

• Paid Vacation One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance - Medical & Dental Programs Available
• 401K Plan - Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off