Remote VIP Corporate Travel Concierge

American Express Global Business Travel; Olympia (WA); Remote; USD 46,000 - 86,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Career development opportunities

Inclusion Groups

Job summary

American Express Global Business Travel is seeking a VIP Travel Consultant to manage travel for our exclusive corporate clients in the United States. The role involves arranging domestic and international trips across air, rail, road, and hotel, using a GDS, and ensuring policy compliance while delivering exceptional service.

You’ll work 24/7 shifts with premium compensation for alternative schedules and dual GDS experience, joining a collaborative team focused on integrity, accuracy, and

Qualifications

• 3+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel.
• Excellent professional communication (written and verbal).
• Attention to detail; act with integrity and protect traveler information.
• Resolving customer issues quickly and independently / with supplier.
• Teamwork and openness to feedback.

Responsibilities

• Advise and arrange travel for corporate business customers (both individuals and groups) in the US.
• Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.
• Use of one of our Global Distribution System's (GDS).
• Ensure compliance to customers’ travel policy and regulatory requirements.
• Use positive telephone service techniques and handle special requests.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.

Skills

Corporate travel experience

Excellent communication

Attention to detail

Integrity

Teamwork

Proactive problem solving

Tools

Sabre

Apollo

Amadeus

Job description

American Express Global Business Travel is seeking a VIP Travel Consultant to manage travel for our exclusive corporate clients in the United States. The role involves arranging domestic and international trips across air, rail, road, and hotel, using a GDS, and ensuring policy compliance while delivering exceptional service.

You’ll work 24/7 shifts with premium compensation for alternative schedules and dual GDS experience, joining a collaborative team focused on integrity, accuracy, and