VIP Corporate Travel Concierge (Remote)

Travel Leaders Group Holdings LLC dba Internova Travel Group; United States; Remote; USD 28,000 - 45,000; Full time

Benefits offered by this job

Two medical plans

Two dental plans

Vision insurance

FSAs

Company-paid life insurance & AD&D

Disability insurance

Paid parental leave

Paid time off

401k with company match

Employee travel discounts

LinkedIn Learning access

Pet insurance & auto/home/renters ins.

Job summary

ALTOUR, a division of Internova Travel Group, is seeking a Corporate Concierge Travel Consultant to service VIP corporate travelers in a US remote role. You be the first contact for travelers, delivering white-glove service, complex itinerary planning, and proactive problem-solving with Amadeus GDS and multiple reservation systems.

Hours are 11-8 PM ET, Monday through Friday, with on-call rotation 27/7 for flight management. Strong communication and VIP travel experience required.

Qualifications

• GDS and ticketing proficient with willingness to utilize multiple reservations systems.
• Typing speed of at least 50 WPM.
• Proficient with international and domestic destination geography.
• Fluent with Microsoft Office suite including Excel and Outlook.
• Flexible schedule including nights, weekends and overnight flight monitoring.
• 10+ years corporate travel selling, 5+ years VIP/concierge.
• 5+ years customer service in travel, VIP focused.

Responsibilities

• Service inbound corporate travel requests via phone, chat and email.
• Provide white-glove service to C-Suite travelers and admins.
• Create travel itineraries and monitor flights 24/7 during after-hours support.
• Maintain accurate reservations and post-trip follow-up.
• Provide consultative advice and escalate as needed.

Skills

GDS experience

Typing 50 WPM

International & Domestic geography

MS Office (Excel & Outlook)

VIP/Concierge travel

Customer service excellence

Amadeus GDS expertise

Tools

Amadeus GDS

Job description

ALTOUR, a division of Internova Travel Group, is seeking a Corporate Concierge Travel Consultant to service VIP corporate travelers in a US remote role. You be the first contact for travelers, delivering white-glove service, complex itinerary planning, and proactive problem-solving with Amadeus GDS and multiple reservation systems.

Hours are 11-8 PM ET, Monday through Friday, with on-call rotation 27/7 for flight management. Strong communication and VIP travel experience required.