Remote VIP Travel Concierge for C-Suite

Internova Travel Group; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical and dental plans

Vision insurance

FSAs

Company-paid life insurance

401k with company match

Discounted employee travel

LinkedIn Learning access

Pet insurance and more

Job summary

ALTOUR, a division of Internova Travel Group, seeks an experienced VIP Travel Agent to deliver white-glove service to top corporate clients. You will manage pre-booking consultations, reservations, and post-trip follow-up, working with Amadeus GDS and multiple systems.

The role requires 10+ years in corporate travel sales, VIP/concierge experience, and flawless communication with C-Suite travelers. Hours include evenings, weekends, and on-call support.

Qualifications

• GDS and ticketing proficiency; willingness to use multiple reservation systems.
• Typing speed of at least 50 WPM.
• Proficient with international and domestic destination geography.
• Fluent with Microsoft Office suite including Excel and Outlook.
• Flexibility to work nights, weekends and overnight shifts.
• 10+ years corporate travel selling experience with VIP/concierge focus.
• Excellent travel industry knowledge and Amadeus GDS mastery.

Responsibilities

• Service inbound corporate travel requests in a virtual environment.
• Channels include phone, chat and email.
• Deliver extraordinary service to C-Suite travelers and admins.
• Create unique itineraries matching traveler needs; provide post-trip support.
• Monitor flights and provide 24/7 disruption support.
• Maintain high productivity and quality metrics.

Skills

GDS proficiency

Typing 50 WPM

Travel geography

MS Office (Excel/Outlook)

Education

10+ years corporate travel selling experience

VIP/Concierge travel experience

Tools

Amadeus GDS

Multiple GDS knowledge

Job description

ALTOUR, a division of Internova Travel Group, seeks an experienced VIP Travel Agent to deliver white-glove service to top corporate clients. You will manage pre-booking consultations, reservations, and post-trip follow-up, working with Amadeus GDS and multiple systems.

The role requires 10+ years in corporate travel sales, VIP/concierge experience, and flawless communication with C-Suite travelers. Hours include evenings, weekends, and on-call support.