VIP Club Concierge & Event Attendant

Seattle Theatre Group

Seattle (WA)

On-site

USD 30,000 - 36,000

Part time

14 days+

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Job summary

Seattle Theatre Group in Seattle, WA is seeking a STG Club Concierge Usher to support showtime operations across Club Entry, Club Lounge, and Special Event Attendant activities. This part-time, casual role focuses on providing premium service to members, donors, and VIP guests in the STG Club and during events.

The ideal candidate is professional and organized, thrives in a fast-paced environment, and can work evenings, weekends, and holidays.

Qualifications

Excellent interpersonal and communication skills.
Strong attention to detail and ability to stay organized under pressure.
Comfortable using two-way radios and following live event protocols.
Availability to work evenings, weekends, and holidays.

Responsibilities

Greet guests, verify names on the guest list, scan digital tickets, and provide parking validation as needed.
Maintain accurate records of ticket distribution, including partial pickups and special cases.
Assists & troubleshoots ticketing glitches as needed; escalates to supervisor when necessary.
Document any entry issues for Club follow-up.
Uphold membership policies regarding ticket usage, parking, and access.
Assists with lounge setup.
Welcome and check in guests to the Lounge.
Provide a warm, helpful presence throughout the evening, including during intermission and post-show.
Coordinate with event manager for intermission & post-show access and manage expectations with guests.