VIP Casino Host – Premium Guest Concierge

Hard Rock Hotel Cancun; Bristol (VA); On-site; USD 39,900 - 58,900; Full time

Job summary

Hard Rock Hotel Cancun seeks a Junior Casino Host to develop and coordinate programs for mid- to high-limit players. This role focuses on establishing relationships with guests to encourage loyalty and repeat visits.

The ideal candidate will have a Bachelor's in Business or Marketing, or equivalent experience, preferably in the Gaming industry. Knowledge of regional gaming market and strong communication skills are essential for success.

Compensation ranges from $39,900 to $58,900 annually, with benefits including a comprehensive package to support health and well-being.

Qualifications

• Bachelor’s in Business or Marketing or 3-5 years of host experience.
• Prior experience in the Gaming industry is required.
• Bilingual in English and one Asian language preferred.

Responsibilities

• Develop programs to attract and host mid- to high-limit players.
• Maintain relationships with premium-valued gaming guests.
• Conduct telemarketing to targeted customers.

Skills

Customer relations

Sales and marketing

Bilingual (English and Asian language)

Strong communication skills

Analytical skills

Education

Bachelor’s in Business or Marketing

3-5 years host experience

Gaming industry experience

Job description

Hard Rock Hotel Cancun seeks a Junior Casino Host to develop and coordinate programs for mid- to high-limit players. This role focuses on establishing relationships with guests to encourage loyalty and repeat visits.

The ideal candidate will have a Bachelor's in Business or Marketing, or equivalent experience, preferably in the Gaming industry. Knowledge of regional gaming market and strong communication skills are essential for success.

Compensation ranges from $39,900 to $58,900 annually, with benefits including a comprehensive package to support health and well-being.