VIP Casino Host & Events Specialist

PENN Entertainment, Inc.; Kansas City (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

PENN Entertainment is seeking a Casino Host in Kansas City, KS to welcome guests, drive guest loyalty, and coordinate experiences across meals, events, and accommodations. You’ll protect guest confidentiality, manage comps with discretion, and collaborate with teams to maximize guest satisfaction and revenue.

Requirements include an Associate's degree and at least one year in sales or casino operations; proficiency with Microsoft Office and strong communication skills are essential.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• Experience in sales or casino operations is preferred.
• Strong written and verbal communication skills; ability to write reports and coordinate with teams.

Responsibilities

• Accompany guests at meals and events, give tours, and assist with reservations.
• Properly administer and account for comps with discretion to boost gaming revenue.
• Plan and host special events, manage supplies, and coordinate funding within budget to support hosted activities.

Skills

Microsoft Office

Communication

Sales experience

Education

Associate's degree

Tools

None

Job description

PENN Entertainment is seeking a Casino Host in Kansas City, KS to welcome guests, drive guest loyalty, and coordinate experiences across meals, events, and accommodations. You’ll protect guest confidentiality, manage comps with discretion, and collaborate with teams to maximize guest satisfaction and revenue.

Requirements include an Associate's degree and at least one year in sales or casino operations; proficiency with Microsoft Office and strong communication skills are essential.