VIP Casino Host — Elite Player Relations & Bonuses

Betr; Miami (FL); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Betr in Miami is seeking a Casino VIP Host to lead relationships with our VIP players. This role is crucial for maintaining engagement and loyalty through personalized outreach and analytics. Ideal candidates have 1–3 years of experience in Casino Hosting or luxury relationship management, strong communication skills, and a data-driven decision-making mindset. The company values diverse backgrounds and encourages all qualified applicants to apply. Join us in reshaping the sports gaming industry.

Qualifications

• 1–3 years of experience in Casino Hosting, VIP Account Management, or luxury relationship management.
• High Emotional Intelligence and strong communication skills required.
• Organized and proactive mindset, capable of managing multiple communication channels.

Responsibilities

• Manage a portfolio of VIP players to drive engagement and loyalty.
• Oversee bonusing for assigned players, ensuring profitability.
• Advise the product team on enhancements for VIP experience.
• Analyze player activity to align bonuses with performance.
• Collect player feedback for actionable insights.
• Monitor player health and execute reactivation strategies.
• Ensure compliance with gaming regulations.

Skills

Casino Hosting

VIP Account Management

High EQ & Communication

Data Analysis

Tools

CRM platforms (e.g., Salesforce, Zendesk)

Job description

Betr in Miami is seeking a Casino VIP Host to lead relationships with our VIP players. This role is crucial for maintaining engagement and loyalty through personalized outreach and analytics. Ideal candidates have 1–3 years of experience in Casino Hosting or luxury relationship management, strong communication skills, and a data-driven decision-making mindset. The company values diverse backgrounds and encourages all qualified applicants to apply. Join us in reshaping the sports gaming industry.