VIP Bottle Server - McFadden's Sports Saloon

Xfinity Live!; Kansas City (MO); On-site; USD 16,531,000 - 24,797,000; Part time

Job summary

McFadden's Sports Saloon in Kansas City, MO is seeking a VIP Bottle Server for a fast-paced, on-site role. You will greet guests, take beverage and food orders, and provide energetic, professional service while upselling menu items.

You must have at least 1 year of serving experience in a busy venue, fluent English, strong communication, and the ability to handle cash and POS transactions. Nights, weekends, and holidays may be required.

Qualifications

• At least 1 year of serving in a fast paced food and beverage venue.
• Must speak fluent English; other languages preferred.
• Be courteous, pleasant and good-natured.
• Strong communication skills used with guests, staff and supervisors.
• Alcohol awareness certification and/or food service permit as required by local/state rules.
• Reading and writing abilities used when taking orders and paperwork.
• Basic math skills for handling cash and payments.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and menu items; upsell when taking orders.
• Provide outstanding and professional service with a smile to ensure guest satisfaction.
• Communicate effectively with coworkers and kitchen staff; operate the POS system.
• Explain menu items and recommendations to guests to enhance the guest experience.
• Check guests' IDs to verify age requirements for alcohol.
• Monitor guest behavior and alcohol consumption; coordinate with management as needed.
• Complete side work and accurately account for all sales and payments.

Skills

Customer service

POS system

English fluency

Cash handling

Job description

VIP Bottle Server - McFadden's Sports Saloon

Job Category: FOH

• Posted : May 29, 2025
• Part-Time
• On-site

Locations

Showing 1 location

McFadden's Sports Saloon Kansas City
1330 Grand Blvd
Kansas City, MO 64106, USA

Description

McFadden's Sports Saloon is an Irish sports bar offering classic pub food and tremendous sports viewing, in a comfortable tavern setting. Serving lunch, dinner and a dynamic nightlife. The restaurant and bar is equipped with state of the art technology including digital surround sound and high definition plasma TV's making it the perfect venue to watch sports and hang out with friends

VIP Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professionalmanner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.Must be willingto provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able tocommunicate effectivelyand clearly with co-workers and kitchen staff both verbally andutilizing the point of sales system.
• Communicate withguests clearly, patiently and with good humor.
• Must be well-versed inallconcept products andmenu itemsin order to guide the guest experience and sell food and beverage items.
• Consistentlychecks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• AlertManagement of any service and/or safety issues.Make appropriate service recovery gestures according to establishedguidelines in order to ensure total guest satisfaction.
• Promoteteamwork and quality service through daily communication and coordinationwith other departments.
• Coordinatewith bartenders and kitchen for ordering and receipt of food and beverages.

VIP Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized asignificant amount of time when interacting with guests, bartender, waitstaff, cooks, and supervisors.
• Alcoholawareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

VIP Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts,boxes, bottles, etc.).
• Must be able to efficiently and safely stand andmoveabout theentire facility during each shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.