VIP Bottle Server - Besos y Abrazos

Xfinity Live!; Kansas City (MO); On-site; USD 27,552 - 41,328; Part time

Job summary

A vibrant nightclub is seeking a VIP Server to create unforgettable experiences for guests. You will greet guests, take orders, and serve food and beverages in a fast-paced environment. Ideal candidates have at least 1 year of experience in the food and beverage industry, outstanding communication skills, and the ability to enhance guest satisfaction through excellent service. This role requires physical stamina and the ability to handle various tasks, ensuring a dynamic and energetic atmosphere.

Qualifications

• At least 1 year of serving in a fast-paced food and beverage venue, preferably nightclub environment.
• Must have alcohol awareness certification and/or food service permit.
• Reading and writing abilities for taking orders and completing paperwork.

Responsibilities

• Greet guests and take food and beverage orders promptly.
• Serve cocktails and menu items, up-sell when possible.
• Ensure guest satisfaction with energetic and professional service.
• Monitor guest behavior regarding alcohol consumption.
• Complete all side work accurately and on time.

Skills

Fluent English

Knowledge of liquor brands

Good communication skills

Basic math skills

Job description

Where vibrant atmosphere meets bold, Latin-inspired flavors and premium nightlife. Experience boldly crafted cocktails, with an expansive collection of mezcal and tequilas, innovative Latin cuisine, dynamic DJs and high energy vibes designed to make every visit a celebration. The lively energy at Beso sy Abrazos spills onto the patio and out into the KC Live! Block continuing the party well into the night.

VIP Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

VIP Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, waitstaff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

VIP Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.