Server - Besos y Abrazos

Live! Hospitality & Entertainment; Kansas City (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

Besos y Abrazos in Kansas City, MO, is seeking an energetic Server to join our vibrant nightlife and Latin-inspired dining team. You will greet guests, take drinks and food orders, and deliver cocktails and menu items with accuracy and flair.

We value at least 1 year of serving in a fast-paced venue, English fluency, cash handling, and a positive, outgoing attitude. Evening/weekend availability and knowledge of alcohol service are highly regarded.

Qualifications

• At least 1 year of serving in a fast-paced food and beverage venue.
• Must be fluent in English; additional languages a plus.
• Able to handle cash and basic math accurately.
• Knowledge of liquor brands, beer, wine, and garnishments preferred.
• Courteous, energetic, and professional with strong communication.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and menu items; upsell when taking orders.
• Maintain a high-energy, friendly service with a smile.
• Communicate clearly with coworkers and kitchen staff; operate POS.
• Ensure guests meet age requirements; monitor alcohol service and stock.
• Complete side work and accurately account for all sales/payments.
• Collaborate with bartenders and kitchen for timely service.

Skills

Customer service

English fluency

Cash handling

Alcohol knowledge

Teamwork

Job description

Description

Be part of where vibrant atmosphere meets bold Latin-inspired flavors and premium nightlife. At Besos y Abrazos, we craft unforgettable experiences with boldly crafted cocktails, an expansive collection of mezcal and tequilas, innovative Latin cuisine, and dynamic DJs that bring the energy to life. Our lively vibe extends beyond the venue, spilling onto the patio and into the KC Live! Block, keeping the celebration going all night. If you're passionate about delivering exceptional service, high-energy experiences, and celebrating every moment, we want you on our team.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.