View Details →

gotousa; Barnstable County (MA); Hybrid; USD 41,000 - 44,000; Full time

Benefits offered by this job

U.S. reference letter

Front-office training

Oceanfront resort experience

Job summary

The Corsair and Cross Rip Oceanfront Resort in Dennis Port, MA is seeking a Summer Front Desk Agent. This role is ideal for university students who enjoy meeting new people and want to gain real hospitality experience in an English-speaking environment.

Pay is $19.50 per hour for 40 hours per week, with the season running summer through fall. You’ll receive front-office training and a U.S. reference letter, in an oceanfront setting with an international team.

Qualifications

• University students aged 18–25 eligible for Work & Travel USA (J-1) program.
• Upper-intermediate to advanced English.
• Reliability, punctuality and a positive guest-focused attitude.

Responsibilities

• Greet arriving guests with a warm smile and complete check-in/out procedures.
• Answer phone calls and emails, take reservations and provide resort information.
• Use the property management system to update bookings, room assignments and payments.
• Recommend local beaches, restaurants, bike trails and attractions to guests.
• Coordinate with housekeeping and maintenance to handle guest requests quickly and courteously.

Skills

Front desk

Customer service

Hospitality

Tools

Property management system

Job description

Welcome Guests to Paradise on Cape Cod

Imagine starting your workday with the sound of waves rolling onto a private beach and the salty Atlantic breeze drifting through the lobby. At The Corsair and Cross Rip Oceanfront Resort in Dennis Port, Massachusetts, you won't just be working a summer job - you'll be part of one of Cape Cod's most beloved family resorts, welcoming guests from all over the United States and the world.

This Front Desk Agent position is perfect for university students who love meeting new people, enjoy solving problems, and want to build real hospitality experience in an English-speaking environment. If you're friendly, organized, and ready for an unforgettable Work & Travel USA season, keep reading.

What You'll Be Doing

• Greeting arriving guests with a warm smile and completing check-in and check-out procedures
• Answering phone calls and emails, taking reservations, and providing information about the resort
• Using the resort's property management system to update bookings, room assignments, and payments
• Recommending local beaches, restaurants, bike trails, and attractions to curious guests
• Handling guest requests and questions quickly and politely, coordinating with housekeeping and maintenance teams
• Keeping the front desk and lobby area tidy, welcoming, and well organized
• Supporting your teammates during busy check-in periods and helping create a five-star guest experience

Your Summer Home: Dennis Port, Cape Cod

Dennis Port sits on the warm, calm south shore of Cape Cod - one of New England's most iconic summer destinations. Think soft sandy beaches, seafood shacks serving fresh lobster rolls, ice cream stands, mini-golf, sunset cruises, and charming seaside villages connected by the famous Cape Cod Rail Trail.

On your days off you can swim in Nantucket Sound, rent a bike, take a ferry to Martha's Vineyard or Nantucket, go whale watching in Provincetown, or hop on a bus to Boston (about 1.5-2 hours away) to explore the Freedom Trail, Harvard, and Fenway Park. The Cape is filled with international students every summer, so you'll make friends from dozens of countries.

Position & Benefits

• Pay: $19.50 per hour - one of the strongest front desk rates on Cape Cod
• Hours: 40 hours per week, with the possibility of a consistent schedule
• Season: Summer through Fall - enjoy the busy beach season and the beautiful, quieter New England autumn
• Experience: Professional front-office training you can add to your CV, plus a U.S. reference letter
• Environment: Oceanfront resort with a supportive, international team
• Language: Daily practice speaking English with American guests - your fluency will grow fast

What We're Looking For

• University students aged 18-25 eligible for the Work & Travel USA (J-1) program
• Upper-intermediate to advanced conversational English - you'll be the first point of contact for guests
• A positive, guest-focused attitude and a professional appearance
• Reliability, punctuality, and the ability to stay calm and friendly under pressure
• Basic computer skills; previous hotel, reception, or customer service experience is a plus but not required
• Willingness to work flexible shifts, including some evenings, weekends, and holidays

Ready to Trade Lectures for Ocean Views?

Front desk roles at oceanfront Cape Cod resorts are among the most requested placements of the season, and spots fill quickly.