Vienna Restaurant Growth & Partnerships Lead

OpenTable; Town of Vienna (WI); On-site; USD 61,000 - 73,000; Full time

Benefits offered by this job

25 days paid vacation

Enhanced parental leave

SpringHealth therapy

Headspace subscription

Development Dollars

Leadership development

On-demand e-learning

Travel discounts

Job summary

OpenTable, part of Booking Holdings, is hiring an Account Manager based in Vienna to drive retention and revenue growth across a designated territory. You will partner with local restaurants to increase product adoption, improve online availability, and build long-term partnerships that fuel business growth.

The role requires German (native) and English (business) proficiency, plus 5+ years in account management or related fields.

Qualifications

• 5+ years of professional experience in account management, sales, or customer success.
• Native-level proficiency in German and business-level proficiency in English.
• Proven ability to manage multiple accounts simultaneously while demonstrating strong organizational and time-management skills.
• Demonstrated capability to use data effectively to guide decisions and influence stakeholders.
• Strong communication and relationship-building skills to establish trust quickly and collaborate effectively.
• Proficiency in utilizing CRM software (such as Salesforce) and Google Workspace.

Responsibilities

• Lead customer retention and revenue growth initiatives within your assigned territory by proactively identifying upsell and expansion opportunities.
• Act as a trusted advisor to restaurant partners, increasing product and feature adoption to improve their online availability and business performance.
• Maintain an expert-level understanding of all products and services to seamlessly incorporate company strategies into your customer engagements.
• Balance on-site visits with virtual meetings to maintain high visibility and effectively engage face-to-face with customers in the field.
• Collaborate effectively with internal stakeholders and team members to share best practices and stay aligned with organizational initiatives.

Skills

Account management

German (native)

English (business)

Multi-account management

Data-driven decisions

Communication & relationships

CRM: Salesforce

Google Workspace

Tools

Salesforce

Google Workspace

Job description

OpenTable, part of Booking Holdings, is hiring an Account Manager based in Vienna to drive retention and revenue growth across a designated territory. You will partner with local restaurants to increase product adoption, improve online availability, and build long-term partnerships that fuel business growth.

The role requires German (native) and English (business) proficiency, plus 5+ years in account management or related fields.