Video Security and Access Solutions Engineer

Solutions Management Group

Davenport, Northern (IA, KY)

Hybrid

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Disability insurance

Section 125 Flex Spending Account

401(K) Retirement Plan

Vacation Pay

Paid Time Off

Holiday Pay

Employee Assistance Program

Job summary

Solutions Management Group is seeking a VSA Solutions Engineer to lead technical consulting and architecture for video security and access control projects. You will assess client needs, design systems, develop proposals, and drive sales opportunities while acting as a trusted advisor on security technologies.

You will collaborate with Business Development and clients to create scalable, integrated security solutions and guide project handoffs to Operations.

Qualifications

Strong customer service skills and reliability.
Experience with security systems design, assessment, and documentation.
Ability to develop estimates, proposals, and technical designs.
Experience in customer consultations and solution presentations.
Valid driver's license and clean driving record.

Responsibilities

Lead technical consulting and solutions architecture for Video Security and Access Control.
Assess business needs, design solutions, and create proposals.
Generate opportunities and provide technical leadership throughout sales process.
Serve as trusted advisor on physical security technologies for clients and internal teams.
Develop standardized solution packages and engineering standards.
Support Business Development with solution development and client presentations.

Skills

Customer service

IP networking

Security systems

Proposal development

Pre-sales

Education

Associate degree or equivalent in IT/Engineering

Tools

Milestone

Axis Communications

Verkada

Avigilon

Job description

Job Description

Company History:

To put it simply, we are a customer service company that happens to sell office solutions. In 1995, we started as a Xerox agency called Midwest Document Systems Inc. As we started to expand into other solutions beyond Xerox, we wanted to change our name to reflect all the technology solutions we offered. Just a few years later, Solutions Management Group was born.

Since our beginning, we have been delivering complete office solutions to our clients backed by the highest quality technology vendors in the industry. We partner with companies such as Ricoh, Xerox, Extron, HP, Dell, Lenovo, DocuWare, and Papercut.

While we are a locally owned company headquartered in Davenport, Iowa, we have been recognized as a leader by global organizations. We offer a full suite of services including technology lifecycle management, print and document solutions, workflow automation, integrated support, and structured cabling. Our unparalleled office solutions are trusted by clients across various industries including healthcare, retail, insurance, financial services, hospitality, government, automotive, manufacturing, agriculture, and education. We help our clients discover the best practices to approach their problems.

We believe that each employee contributes directly to Solutions Management Group's growth and success and hope you will take pride in being a member of our team.

Job Responsibilities

The VSA Solutions Engineer serves as the lead technical consultant and solutions architect for Video Security and Access Control solutions at Solutions Management Group. This position combines engineering, consulting, business development, sales support, and technical training responsibilities to drive the growth of the VSA practice.

The VSA Solutions Engineer works closely with clients to assess business needs, develop security strategies, design solutions, create proposals, generate new opportunities, and provide technical leadership throughout the sales process. This role acts as a trusted advisor and subject matter expert for physical security technologies while supporting the development of both clients and internal team members.

Job Functions

Provides excellent customer service to all Solutions Management Group staff and clients
Designs and engineering of video surveillance, access control, visitor management, intercom, and integrated security systems
Develops scope of work, estimates, bill of materials, budgetary pricing, and technical documentation
Creates conceptual system designs, system architecture, riser diagrams, device schedules, and engineering standards
Conducts customer discovery meetings, site assessments, and security evaluations
Assists Business Development team with solution development, proposal creation, and customer presentations
Identifies opportunities for system upgrades, lifecycle replacements, managed services, and new security initiatives
Generates qualified sales opportunities through customer interactions, assessments, service engagements, and industry networking
Develops and maintains trusted advisor relationships with existing and prospective clients
Serves as the technical subject matter expert during customer presentations, demonstrations, and pre-sales engagements
Assists with strategic technology planning and long-term security roadmap development for clients
Programs, configures, commissions, and troubleshoots supported security platforms when advanced technical expertise is required
Provides technical consultation during project handoff to Operations and Project Management teams
Reviews of significant design modifications and scope changes for technical accuracy
Develops and maintains standardized solution packages, engineering standards, and best practices
Provides technical sales training and product education to Business Development team and internal team
Evaluates emerging technologies and manufacturer solutions and makes recommendations to clients and SMG leadership

Job Qualifications

Employee must be able to execute strong customer service skills
Associate degree or equivalent experience in Information Technology, Electronics, Security Systems, Engineering Technology, or related field preferred
Minimum of 3-5 years of experience in Video Security and Access Control systems
Strong understanding of physical security technologies and IP networking
Experience developing estimates, proposals, bill of materials, and technical designs
Experience conducting customer consultations and solution presentations
Valid driver's license and acceptable driving record

Preferred Qualifications & Experience