Victim Support Advocate

El Paso County, Colorado; Colorado Springs (CO); On-site; USD 42,000 - 56,000; Full time

Job summary

El Paso County in Colorado Springs seeks a dedicated Victim Advocate to support victims of violent crime as they navigate the criminal justice system. You will provide compassionate guidance, referrals to services, and courtroom assistance throughout the process.

The role requires knowledge of victim rights, strong communication, and the ability to coordinate with legal professionals, service providers, and law enforcement while maintaining strict confidentiality.

Qualifications

• : Knowledge of the criminal justice system and processes; victim compensation, rights, statements and restitution.
• : Knowledge of the psychological nature of victimization, especially domestic violence.
• : Knowledge of community resources and services.
• : Proficiency in Microsoft Office and data entry.
• : Strong customer service skills.
• : Ability to communicate clearly under stress.
• : Detail-oriented with accurate data entry.
• : Maintain confidentiality.
• : Clear written and spoken communication in English.

Responsibilities

• Initiates contact with victims of violent crime and coordinates follow-up meetings.
• Provides information on emergency assistance and social services and refers based on victim needs.
• Assists victims with applying for compensation and understanding Victims’ Rights Amendment; schedules visits.
• Offers court orientation, accompaniment, and hearing notifications through case closure.
• Coordinates with attorneys, paralegals, and investigators to ensure positive experiences with the system.
• Provides witness coordination for trials and hearings and tracks status.
• Collects victim information for agencies and maintains statistics in databases.
• Performs other duties as required.

Skills

Criminal justice knowledge

Victim advocacy

Excellent customer service

Communication skills

Data entry

Confidentiality

English proficiency

Education

High school diploma or equivalent

Associate’s degree substituting for 1 year experience

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

El Paso County in Colorado Springs seeks a dedicated Victim Advocate to support victims of violent crime as they navigate the criminal justice system. You will provide compassionate guidance, referrals to services, and courtroom assistance throughout the process.

The role requires knowledge of victim rights, strong communication, and the ability to coordinate with legal professionals, service providers, and law enforcement while maintaining strict confidentiality.