Victim Services Case Manager – Field Advocate

NEW LIFE CENTERS OF CHICAGOLAND NFP; Chicago (IL); On-site; USD 28,929 - 31,684; Full time

Job summary

New Life Centers of Chicagoland NFP is seeking a full-time Case Manager in Chicago, IL. The role focuses on case-management, crisis-intervention, and advocacy for victims of violence and their families, with occasional local travel.

The position is in-person, 40 hours per week, with benefits; pay is commensurate with experience. The Case Manager works within a resiliency team, coordinating with Street Outreach and Victim Advocates to connect clients with resources and services.

Qualifications

• Must become a Certified Mandated Reporter. Training provided.
• Must pass a background check, must not have any pending cases.
• Must pass a Child Abuse and Neglect Tracking System background check.
• Must pass a National Sex Offender Registry background check.
• Must have a working phone and phone number.
• One year experience working in the human services field in a capacity that involves direct services to at‑risk youth.
• Cross-cultural competency is a plus.
• Proficiency with basic office software is expected.

Responsibilities

• Cooperates on a team that provides direct case-management and emergency support services to victims of violence and their families.
• Receives referrals for case-management from Pan de Vida, Street Outreach, After-school programs, etc.
• Provides support and advocacy to victims and their families through home visits, calls, legal referrals, and other services.
• Coordinates or facilitates educational forums, family and group support sessions, trainings, and other gatherings.
• Meets caseload goals and links participants to resources.
• Maintains budget and spending plan accuracy.
• Documents client case-notes and other items as assigned.
• Attends required meetings and trainings.

Skills

Effective communication

Cross-cultural skills

Confidential handling

Team collaboration

Bilingual English/Spanish

Tools

Microsoft Word

Excel

Job description

New Life Centers of Chicagoland NFP is seeking a full-time Case Manager in Chicago, IL. The role focuses on case-management, crisis-intervention, and advocacy for victims of violence and their families, with occasional local travel.

The position is in-person, 40 hours per week, with benefits; pay is commensurate with experience. The Case Manager works within a resiliency team, coordinating with Street Outreach and Victim Advocates to connect clients with resources and services.