Victim Services Assistant

Calhoun County Government; Battle Creek (MI); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

14 paid holidays

Hybrid and flexible scheduling

401(k) with County match

Near-Site Clinic

Tuition reimbursement

Job summary

Calhoun County Government is seeking a Victim Services Liaison to support crime victims under the Office Administrator and Victims Unit Coordinator. The role includes explaining court procedures, coordinating escorts, and connecting victims with resources within the county.

The position requires an associate degree or equivalent experience, plus one year in criminal justice or related fields, and strong interpersonal and computer skills for data tasks and communications.

Qualifications

• Associate degree in a related field or combined education/experience equivalent.
• One year of experience in Criminal Justice or a related field.
• Computer skills to use word processing, databases and spreadsheets.
• Interpersonal communication with County personnel and the public.
• Ability to handle multiple tasks requiring concentration and detail.

Responsibilities

• Connect with victims and explain court procedures and rights; notify hearings.
• Liaise between Prosecutor’s Office and crime victims; assist in court as needed.
• Coordinate victim/witness escorts and prepare victims for hearings.
• Provide juvenile rights information as required by law.
• Assist victims in obtaining community resources and services.
• Participate in Victim Rights Groups and related organizations.
• Distribute victim rights flyers to police for distribution.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Attention to detail

Multitasking

Education

Associate degree in related field

Tools

Word processing

Database

Spreadsheet software

Job description

Join Our Team at Calhoun County Government!

At Calhoun County, you’ll find more than just a job, you’ll find purpose. Our employees make a meaningful impact every day by serving our community. Whether you’re supporting essential services, improving local systems, or helping residents thrive, your work contributes to something bigger. We’re proud to foster a collaborative, supportive workplace where people are valued for their ideas and dedication to public service. If you’re looking for a career that makes a difference, we invite you to explore opportunities with Calhoun County Government.

Summary

Under the general direction of the Office Administrator and the direct supervision of the Victims Unit Coordinator, performs supporting tasks for victims of crime, including serving as a liaison between victims and the Prosecutor’s Office, explaining court procedures to victims, and assisting victims activating their rights.

Primary Duties and Responsibilities

1. Connects with victims of crimes and explains court procedures and processes, Crime Victim Rights, and victim compensation. Notifies victims of court hearings.
2. Serve as a liaison between the Prosecutor’s Office and crime victims. Assists prosecutor’s in court as needed.
3. Organizes and coordinates victim and/or witnesses escorts as needed. Prepares victims for court hearings.
4. Provides juvenile rights as required by law.
5. Assists victims in obtaining Community Resources, counseling, and other services, as needed.
6. Assists in leading and/or participating in Victim Rights Groups and/or Organizations.
7. Disseminates victim rights flyers, brochures, pamphlets, etc. to police agencies for distribution.
8. Performs other duties as assigned.

Job Qualifications

• Associate degree in a related field or area or combination of education and experience commensurate with the requirements of this position.
• One year of experience in the Criminal Justice, or related field.
• Computer skills necessary to effectively utilize word processing, database, and spreadsheet software systems.
• Interpersonal skills necessary to effectively communicate with County personnel and the public in situations requiring tact and patience.
• The ability to handle simultaneous activities that require concentration and attention to detail.

Supervisory Responsibilities

• None

Working Conditions

Work Classification: 100% On-Site Required
Flexibility Classification: Fixed Schedule

• Indoor
• Largely sedentary role.
• Frequent work with the public.
• Extended work hours (beyond 8 hours a day) are occasionally required.
• Traveling (within the county) may be required, for short periods of time.

Wage Range

$21.32 — $27.24 USD

Why You’ll Love Working Here

Calhoun County Government offers benefits designed to support your wellbeing at work and beyond. Our employees enjoy competitive pay, health and retirement plans, generous time off, and opportunities for professional growth. Benefits for 40 hours/week positions are highlighted below:

• Paid Time Off: 6.47 hours per pay period (hourly) or 4.2 weeks annually (salaried)
• Holidays: Enjoy 14 paid holidays per year
• Flexibility: Hybrid and flexible scheduling for eligible positions
• Retirement: 401(k) with up to 7% County match
• Near-Site Clinic: Convenient preventative and primary care with on-site medications
• Education: Up to$3,000 annually in tuition reimbursement

Learn more about our benefits at www.calhouncountymi.gov/employee_benefits.