Victim Services Advocate - Crisis & Court Support

City-of-Las-Cruces; Las Cruces (NM); On-site; USD 42,000 - 64,000; Full time

Job summary

City of Las Cruces seeks a Victim Advocate to support crime victims by providing information, education, and direct assistance. The role involves crisis intervention, case coordination, and liaison with law enforcement and prosecutors to communicate case status and available resources.

The position requires an Associate’s degree in a related field or equivalent education with two years in social work, counseling, or crisis intervention.

Qualifications

• Bachelor's/Associate degree in human services or related field required or combination of education and training allowed
• Must pass applicable background checks
• Bilingual (English/Spanish) preferred

Responsibilities

• Reviews law enforcement crime reports, victim files, and communicates with victims to provide guidance and resources.
• Provides crisis intervention, counseling, and information about legal processes to educate victims.
• Researches and provides information to address questions and issues; follows cases through judicial processes.
• Performs as a court advocate, provides transportation, hotel vouchers, and employment assistance; follows up on client progress.
• Prepares and presents reports; maintains records and case files; ensures documents are accurate and timely.
• Interacts with community organizations to explain Victim Assistance Unit goals and services; responds to information requests within authority.

Skills

Crisis intervention

Communication skills

Interpersonal skills

Case management

Record keeping

Resource navigation

Education

Associate’s degree in Human Services / Criminal Justice / Sociology / Psychology or related field

Tools

Office software

Records management software

Job description

City of Las Cruces seeks a Victim Advocate to support crime victims by providing information, education, and direct assistance. The role involves crisis intervention, case coordination, and liaison with law enforcement and prosecutors to communicate case status and available resources.

The position requires an Associate’s degree in a related field or equivalent education with two years in social work, counseling, or crisis intervention.