Victim Advocate I - Casework & Court Support

My Florida CFO; Jacksonville (FL); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental, vision and supplemental ins.

FRS Pension or Investment Plan

Paid annual leave (104 hours)

Paid sick leave (104 hours)

13 paid holidays per year

Personal holiday one day

Job summary

The State Attorney’s Office for the Fourth Judicial Circuit of Florida is seeking a Victim Advocate I to join a legal support team in a fast-paced environment. The role supports Assistant State Attorneys, conducts interviews, and helps victims navigate the criminal justice process with sensitivity and professionalism.

Strong organizational and verbal/written communication skills are essential, as is experience in a legal or related support role, with preference for paralegal training and

Qualifications

• Strong spelling and grammar, proficiency with Microsoft Word and Excel, and either paralegal education or training, or experience working in a legal environment in a support role.
• Experience in criminal justice, social science, counseling, public contact or customer service; or an equivalent combination of training and experience.
• Bachelor’s degree may be substituted for required experience.

Responsibilities

• Promote education about and understanding victims’ rights, both within the SAO and outside of the office.
• Act as point-of-contact for crime victims/survivors and liaison for staff and attorneys.
• Explain to victims/survivors the stages of their case including the subpoena process and trial dates.

Skills

Organizational skills

Communication skills

Multitasking

Education

High school diploma or equivalency

Paralegal education or training

Tools

Microsoft Word

Microsoft Excel

Job description

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STATE ATTORNEY'S OFFICE, 4TH CIRCUIT- VICTIM ADVOCATE I - 21009296

Date: Oct 15, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:883739

Agency: Justice Administrative Commission

Working Title: STATE ATTORNEY'S OFFICE, 4TH CIRCUIT- VICTIM ADVOCATE I - 21009296

State Attorney’s Office for the Fourth Judicial Circuit of Florida

Our Organization and Mission:The mission of the State Attorney’s Office is to pursue justice for the citizens of the Fourth Judicial Circuit of Florida and to fairly and impartially enforce the law.

Position Summary: This position works as part of a legal support team handling administrative and legal support responsibilities. It is a full-time, highly responsible position that requires the individual to work independently with limited supervision. Strong organizational skills, excellent communication skills (both verbal and written), and the ability to multitask effectively are essential. This position operates in a fast-paced environment and assists a team of attorneys and investigators.

The ideal candidate will have strong spelling and grammar, proficiency with Microsoft Word and Excel, and either paralegal education or training, or experience working in a legal environment in a support role.

This position performs a variety of tasks to assist Assistant State Attorneys with the completion of required administrative duties not limited to:

Job Duties

• Promote education about and understanding victims’ rights, both within the SAO and outside of the office.
• Act as point-of-contact for crime victims/survivors and liaison for staff and attorneys. Explain to victims/survivors the stages of their case including the purpose of their being subpoenaed and the importance of being available for trial on the date they are to appear
• Inform victims/survivors of rights to request, receive restitution, and assist the victim/survivor with documenting financial loss as a direct result of crime to determine appropriate amount
• Coordinate with local service providers for victims in need of emergency assistance and other related services
• Provide accurate, valid, and complete information to victims/survivors/next of kin (NoK)
• Efficiently and compassionately conduct daily victim/NoK interviews as needed by attorneys
• Build sustainable relationships of trust and empathy through open and interactive communication with the victim/survivor community
• Inform victims/survivors of their constitutional rights under Article I, Section 16 “Marsy’s Law” and Chapter 960, F.S., including but not limited to the right to request court notifications, and/or provide a victim impact statement
• Coordinate and deliver the provision of other direct services (such as counseling and/or victim compensation) with other victim advocates and service providers throughout the community
• Provide criminal justice system advocacy to victims/survivors and their family members, to include regular in-person office and courtroom meeting, must be comfortable with crowds
• Extract, transform, analyze, record, and communicate data and information from SAO case management system
• Maintain required statistical data and monthly reports for VOCA
• Learn SAO policies, practices, and workflows
• Respond to ad-hoc requests for data and reports from all levels of the office
• Coordinate all SAO referrals for and follow-up from attorneys and/or support staff
• Verify all victim/survivor and affiliated individuals’ contact information
• Attend regular victim services training to remain victim-centered and trauma-informed
• Incumbents in this position may be required to lift files (up to 25 lbs.)

Requirements

• High school diploma or equivalency
• Experience in the area of criminal justice, social science, counseling, public contact or customer service; or an equivalent combination of training and experience.
• Bachelor’s degree may be substituted for required experience.

Preference may be given to applicants with:

• One or more years of experience working in a law firm, courthouse, or legal department in a legal support role.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• All applicants must ensure all employment and/or detailed information about work experience is listed on the application (including military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained.
• If you have problems applying online, please call the People First Service Center at [phone].

Offering an excellent array of benefits, including:

• Health insurance (over 80% employer paid)
• Basic life insurance policy (100% employer paid)
• Dental, vision and supplemental insurance options
• Choice of FRS Pension Plan or FRS Investment Plan
• 104 paid annual leave hours accrued each calendar year
• 104 paid sick leave hours accrued each calendar year
• Thirteen paid holidays per year
• One personal holiday per year
• Tuition waiver program within the state university and community college systems

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at 1-844-377-1888 on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.