Victim Advocate

Internal Revenue Service; California; Remote; USD 45,000 - 65,000; Full time

Job summary

A federal agency is seeking a Victim Advocate to support services for crime victims in California. This role involves providing orientation, support, advocacy, and referrals in a remote setting, with a focus on trauma-informed assistance. Ideal candidates will have strong interpersonal skills and experience working with vulnerable populations.

Qualifications

• Strong interpersonal and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidentiality.

Responsibilities

• Provide victim-centered and trauma-informed services.
• Support and advocate for crime victims.
• Deliver referrals to other agencies.

Skills

Communication skills

Organizational skills

Ability to work under pressure

Confidentiality

Interpersonal skills

Job description

The Victims' Services Unit (VSU) is seeking a Victim Advocate to support the Community Awareness, Response, and Engagement Office in providing services to California crime victims. Under the supervision of the Staff Services Manager I, the Victim Advocate will perform technical, analytical, and victims' services assignments. The role focuses on delivering victim-centered and trauma-informed services, including orientation to the criminal justice system, support, advocacy, and referrals to other agencies.

Working Conditions
This position is eligible for telework and is currently remote-centered. In-person attendance may be required for meetings, trainings, or events at the Sacramento Department of Justice office. Expenses for travel are the responsibility of the employee. Telework schedules are subject to change and may be reevaluated at any time.

Salary and Application Process
New state employees will receive the minimum salary for the classification. Current employees or those with reinstatement rights will have their salaries determined according to applicable laws. Please indicate how you heard about this position by completing this survey. Additional job information is available in the Duty Statement. Benefit details can be found on the CalHR and CalPERS websites.

Minimum Requirements
Refer to the Class Specification for detailed requirements, available for the ASSOCIATE GOVERNMENTAL PROGRAM ANALYST.

Desirable Qualifications

• Strong interpersonal and communication skills (oral and written)
• Excellent organizational skills and attention to detail
• Ability to work under pressure and handle multiple tasks accurately
• High degree of initiative
• Ability to maintain confidentiality
• Effective meeting facilitation and presentation skills
• Ability to build and sustain trust-based relationships with stakeholders
• Experience in district attorney's offices
• Experience with non-profit agencies serving vulnerable populations
• Previous volunteer work with at-risk or crime victims
• Bilingual in Spanish is preferred but not required