Vice President, Technology Strategy and Operations

AMN Healthcare; San Diego (CA); Hybrid; USD 149,000 - 186,000; Full time

Job summary

AMN Healthcare, a leader in healthcare staffing and total talent solutions, seeks a Vice President of Technology Strategy & Operations to align technology investments with business goals and client needs. Hybrid work options across San Diego, Dallas, or Boca Raton support cross-functional leadership across Product, Engineering, Sales, Marketing, and Customer Success.

You will drive adoption, govern launches, optimize technology operations, and deliver KPIs that fuel growth.

Qualifications

• Bachelor's degree and 15+ years of progressive experience in technology, product, operations, strategy, business transformation, or related leadership roles.
• Minimum 10 years of leadership experience in Technology Operations, Product Operations, Product Management, Business Operations, Sales Operations, Digital Transformation, or Management Consulting.
• Experience launching and scaling enterprise software, SaaS platforms, or digital products.
• Experience developing and executing go-to-market strategies for technology solutions.
• Experience driving product adoption and measurable business outcomes.
• Experience partnering with Product Management, Engineering, Sales, Marketing, and Customer Success.
• Experience leading cross-functional initiatives within matrixed organizations.

Responsibilities

• Lead Technology Strategy & Portfolio Management to align investments with business goals.
• Oversee Product Commercialization & Go-to-Market Leadership for technology products.
• Drive Adoption & Change Management across Learning, Customer Success and adoption programs.
• Oversee Technology Operations & Execution, aligning roadmaps with business priorities.
• Define KPIs and deliver executive dashboards and insights.
• Lead Cross-Functional Leadership across Product, Engineering, Sales, Marketing, Operations, Finance, and Customer Success.

Skills

Technology Operations

Product Commercialization

Product Operations

Go-to-Market Strategy

Technology Adoption

Change Management

Business Transformation

SaaS & Digital Products

KPI & Performance Management

Cross-Functional Leadership

Education

Bachelor's degree

Master's degree

Job description

Job Description Welcome to AMN Healthcare — Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard: Named to Becker’s Top 150 Places to Work in Healthcare — three years running. Consistently ranked among SIA’s Largest Staffing Firms in America. Honored with Modern Healthcare’s Innovators Award for driving change through innovation. Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.

Job Summary The Vice President, Technology Strategy & Operations is responsible for leading the operating model that supports the development, commercialization, adoption, and scaling of AMN's technology solutions. This role serves as a strategic partner across Product Management, Engineering, Sales, Marketing, Operations, and Customer Success to ensure technology investments align with business objectives, client needs, and market opportunities. The Vice President will oversee technology operations, product launch readiness, adoption programs, business performance, and cross-functional initiatives that drive customer adoption, operational efficiency, and revenue growth.

Location: Hybrid in San Diego, CA, Dallas, TX, or Boca Raton, FL

Key Responsibilities

Technology Strategy & Portfolio Management

Partner with technology and business leaders to execute technology growth strategies and operational priorities. Support technology portfolio planning, investment prioritization, and business case development. Evaluate market trends, customer needs, competitive intelligence, and growth opportunities.

Product Commercialization & Go-to-Market Leadership

Lead cross-functional planning and execution for technology product launches and enhancements. Partner with Product Management, Sales, Marketing, Operations, and Customer Success to drive successful commercialization. Establish launch readiness, adoption goals, and governance processes for technology initiatives. Develop programs that support customer acquisition, adoption, retention, and expansion.

Adoption & Change Management

Develop and execute enterprise technology adoption strategies. Partner with Learning & Development and Customer Success teams to drive user engagement and adoption. Monitor adoption, utilization, and business outcomes to identify improvement opportunities. Establish governance and operational processes supporting scalable adoption.

Technology Operations & Execution

Develop operational frameworks and performance management processes supporting technology growth. Align business priorities with product roadmaps and implementation plans. Lead operational readiness for technology implementations and transformation initiatives. Optimize processes across Product, Sales, Customer Success, Support, and Implementation teams.

Analytics & Performance Management

Define and monitor KPIs related to adoption, revenue growth, customer engagement, retention, utilization, and operational performance. Develop executive reporting and dashboard frameworks. Deliver performance insights and recommendations to executive leadership.

Cross-Functional Leadership

Lead enterprise initiatives across Product Management, Engineering, Sales, Marketing, Operations, Finance, and Customer Success. Build alignment among stakeholders to support business and technology objectives. Collaborate with customers, partners, and internal teams to ensure technology solutions meet market needs.

Required Qualifications

• Education and Years of Experience: Bachelor's degree and 15+ years of progressive experience in technology, product, operations, strategy, business transformation, or related leadership roles OR High School Diploma/GED and 19+ years of equivalent experience.
• Minimum 10 years of leadership experience in one or more of the following: Technology Operations, Product Operations, Product Management, Business Operations, Sales Operations, Digital Transformation, Management Consulting.
• Experience launching and scaling enterprise software, SaaS platforms, technology-enabled services, or digital products.
• Experience developing and executing go-to-market strategies for technology solutions.
• Experience driving product adoption and measurable business outcomes.
• Experience partnering with Product Management, Engineering, Sales, Marketing, and Customer Success organizations.
• Experience leading cross-functional initiatives within matrixed organizations.

Preferred Qualifications

• Master's degree (MBA, Technology Management, or related field).
• Healthcare technology experience.
• Workforce solutions, healthcare staffing, VMS/MSP, or workforce management experience.
• Experience with product commercialization, adoption programs, pricing strategies, and revenue growth initiatives.
• Experience leading enterprise business transformation initiatives.

Key Skills

• Technology Operations
• Product Commercialization
• Product Operations
• Go-to-Market Strategy
• Technology Adoption
• Change Management
• Business Transformation
• SaaS & Digital Products
• KPI & Performance Management
• Cross-Functional Leadership

Work Environment / Physical Requirements Work is performed in an office/home office environment. Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

• Respect
• Passion
• Continuous Improvement
• Trust
• Customer Focus
• Innovation

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration.

You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Pay Rate

$148,500 - $185,500 Salary Final pay rate is dependent on experience, training, education, and location. This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.

AMN’s Commitment to Diversity, Equality and Inclusion

At AMN , our diversity, equality, and inclusion philosophy is grounded in the belief that we should respect all voices, seek diverse perspectives, and succeed when we act together as a positive force for all of humanity. We have the opportunity to influence each other, our industry, and our communities by fostering a diverse team with a passion for social justice and equity. We are committed actively engaging in building an organization and society where equality is the norm, equity is achieved, and inclusion is universal so that we may all thrive.