Vice President - Tech/Cyber/AI Sr Risk Officer - Hybrid

Citigroup; Tampa (FL); On-site; USD 140,000 - 220,000; Full time

Job summary

Citi seeks a Tech 2LOD Risk Sr Officer within the TCCORO to provide independent oversight of technology, cyber, and AI risk across applications and digital ecosystems. You will assess risks, challenge governance, and collaborate with ORM, ICRM, and stakeholders to ensure controls meet regulatory expectations.

A strong background in technology risk for financial services, excellent analytical skills, and experience with AI/ML and cloud risk are required to support risk management programs and

Qualifications

• Minimum of 6-10 years experience in technology risk, cyber risk, or AI risk within financial services.
• Strong analytical skills and data-driven decision making.
• Experience partnering with ORM/ICRM and cross-functional stakeholders.

Responsibilities

• Assesses technology, cyber, data, and AI risks from new initiatives, cloud implementations, and third-party solutions.
• Reviews governance policies and controls for design and effectiveness; aligns with regulatory requirements and risk appetite.
• Leads risk-based monitoring reviews, independent assessments, and reporting with stakeholders across Technology, Cyber, Compliance, and Risk Management.
• Challenges design and effectiveness of technology, cyber, data, and AI controls and recommends remediation actions.
• Evaluates AI/GenAI/ML/AI agent technologies for governance, security, privacy, and regulatory compliance.
• Provides independent oversight of AI agent development, deployment, monitoring, and accountability frameworks.
• Keeps abreast of evolving technology regulatory requirements and industry standards.

Job description

The Technology and Cyber Compliance and Operational Risk Office (TCCORO) at Citi is the firm's reliable second set of eyes. Our mission is to drive comprehensive and consistent practices designed to identify, measure, monitor, report and manage operational and compliance risks while promoting the implementation of actions to address root causes which may lead to unintended operational losses or regulatory breaches. TCCORO provides the specialist subject matter experts to challenge Enterprise, Infrastructure, Operations and Technology entities across the firm. We are the technology and cyber conscience of the bank. In line with the Operational Risk Management (ORM) and Independent Compliance Risk Management (ICRM) frameworks, we aim to ensure that the internal controls that are designed to mitigate technology, cyber and AI risks are managed, mitigated, and aligned with our risk appetite.

The Tech 2LOD Risk Sr Officer is part of the Finance, Risk and End User Computing Second Line of Defense (2LOD) within TCCORO and provides independent oversight of technology, cyber and AI risk across applications, agentic workflows, digital assistants, end user computing tools, associated processes and control environments The role will leverage technology subject matter expertise, business experience, data analysis techniques, current events, and industry trends and best practices to inform the prioritization of risks and the second-line's approach for associated challenge and influence activities. This position actively works with our ORM and Compliance partners and other stakeholders to provide subject matter expertise in line with our operational and compliance risk management frameworks. A successful candidate will have expertise in technology, cyber and AI risk in global financial services and be able to demonstrate a comprehensive understanding of the subject matter and how it applies to related risks. They should have a strong track record in technology, cyber and AI risk management and/or a strong technical background with excellent analytical skills. A successful candidate should also demonstrate a strong interest in the field and a passion for risk management.

Responsibilities

• Assesses technology, cyber, data, and AI risks associated with new initiatives, strategic programs, digital transformation efforts, emerging technologies, cloud implementations, and third-party solutions, providing credible challenge to ensure risks are appropriately identified, assessed, and managed.
• Reviews and evaluates compliance, technology, cybersecurity, data, and AI governance policies, standards, procedures, technologies, tools, and governance processes to assess their design and effectiveness and ensure alignment with regulatory requirements and the firm's risk appetite.
• Leads and partners with stakeholders across Technology, Cyber, Compliance, and Risk Management to conduct risk-based monitoring reviews, independent assessments, control evaluations, and sample-based testing, including the development of workpapers, observations, issues, and executive reporting.
• Challenges the design, adequacy, and effectiveness of technology, cyber, data, and AI controls, recommending actions to address control weaknesses, emerging risks, and the root causes of operational risk events.
• Evaluates Artificial Intelligence (AI), Generative AI (GenAI), Machine Learning (ML), Agentic AI, AI Agents, Digital Assistants, AI-enabled software development, large language models (LLMs), third-party AI services, and emerging AI technologies to assess governance, security, privacy, data management, resiliency, model risk, regulatory compliance, and responsible AI practices.
• Provides independent oversight and challenge of AI agent development, deployment, monitoring, and decision-making frameworks, including autonomous and semi-autonomous workflows, human-in-the-loop controls, agent orchestration, prompt management, and accountability mechanisms.
• Knowledge of emerging technology, cybersecurity, and AI regulatory requirements, industry standards, and supervisory expectations, including technology resilience, cloud computing, cyber defense, secure software development, identity and access management, AI governance, and responsible AI practices.
• Reviews risks associated with program and project delivery and challenges implementation readiness, governance, resiliency, and control effectiveness for technology, cyber, and AI-enabled solutions.
• Monitors and challenges Key Risks, Key Risk Indicators (KRIs), and emerging risk trends, including those related to AI adoption, agent performance, automation, and technology resiliency, and drives timely remediation of identified issues.
• Executes deep-dive reviews, thematic assessments, audit and regulatory support activities, and executive communications, while ensuring compliance with applicable laws, regulations, policies, and ethical standards.

Recommended Qualifications

• Minimum of 6-10 years experience in technology