Vice President, Specialty Operations

Option Care Enterprises; Bannockburn (IL); On-site; USD 350,000 - 550,000; Full time

Job summary

Option Care Health is seeking a transformational and highly accomplished Senior Vice President, Specialty Operations to lead the strategic, operational, clinical, and financial performance of one of the nation’s largest specialty pharmacy platforms.

This executive will oversee end-to-end national specialty operations, including dispensing, patient services, access and reimbursement, revenue cycle management, and enterprise operational excellence.

Responsibilities

• Lead all national specialty pharmacy operations, including dispensing, fulfillment, patient onboarding, pharmacy services, care coordination, admissions, reimbursement support, and operational centers of excellence.
• Own operational performance across specialty pharmacy and buy-and-bill revenue cycle functions: maximize reimbursement, accelerate cash collections, reduce revenue leakage, improve clean claim rates, optimize gross-to-net performance.
• Oversee patient access, benefits investigation, prior authorization, financial assistance, copay support, claims management, collections, and reimbursement operations.
• Lead enterprise-wide network optimization and scalability to support national expansion.
• Drive digital transformation initiatives using AI, ML, analytics, RPA, and workflow intelligence to improve efficiency and patient outcomes.

Job description

Extraordinary Careers. Endless Possibilities.

With the nation's largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.

Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you're empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

Option Care Health is seeking a transformational and highly accomplished Senior Vice President, Specialty Operations to lead the strategic, operational, clinical, and financial performance of one of the nation's largest specialty pharmacy and specialty therapeutics platforms. This executive will be responsible for the end-to-end leadership of national specialty pharmacy operations, including specialty dispensing, patient services, access and reimbursement, revenue cycle management, buy-and-bill operations, pharmacy fulfillment, clinical operations, patient onboarding, digital enablement, and enterprise operational excellence.

The ideal candidate is a nationally recognized specialty pharmacy executive with extensive experience scaling multi-site operations, leading large, distributed teams, driving EBITDA and operational performance, and transforming patient, provider, and employee experiences through technology, analytics, automation, and continuous improvement. This leader will partner closely with Commercial, Clinical, Finance, Technology, Payer Strategy, Market Access, and Manufacturer Relations leadership to accelerate growth across chronic, rare, orphan, oncology, and other complex specialty therapeutic categories while maintaining industry-leading patient outcomes, compliance, quality, and service excellence.

Job Description:

Key Responsibilities:

Enterprise Specialty Operations Leadership

• Develop and execute a multi-year specialty operations strategy aligned with Option Care Health's growth objectives and specialty market expansion plans.
• Lead all national specialty pharmacy operations, including dispensing, fulfillment, patient onboarding, pharmacy services, care coordination, admissions, reimbursement support, and operational centers of excellence.
• Establish scalable operating models that support significant growth across chronic, rare, orphan, oncology, immunology, neurology, and other specialty therapeutic areas.
• Drive enterprise-wide operational consistency, service excellence, productivity, and patient outcomes across all sites and functions.
• Serve as a key member of the Specialty and Enterprise Leadership Team, influencing organizational strategy and long-term investments.

Revenue Cycle Management & Financial Performance

• Own operational performance across specialty pharmacy and buy-and-bill revenue cycle functions.
• Lead enterprise strategies to maximize reimbursement, accelerate cash collections, reduce revenue leakage, improve clean claim rates, and optimize gross-to-net performance.
• Oversee patient access, benefits investigation, prior authorization, financial assistance, copay support, claims management, collections, and reimbursement operations.
• Partner with Finance and Commercial leaders to drive profitable growth, margin expansion, and operating leverage.
• Manage a multi-hundred-million-dollar operating budget and deliver against aggressive growth and EBITDA targets.

Specialty Pharmacy & Therapeutic Operations

• Provide executive oversight across dispensing operations supporting chronic, rare, orphan, oncology, immunology, inflammatory, pulmonary, neurology, and gene/cell therapy-adjacent therapeutic categories.
• Drive best-in-class patient experience, adherence, persistence, and therapy outcomes.
• Ensure operational readiness for emerging specialty medications, limited distribution drugs, manufacturer programs, and innovative care models.
• Lead network optimization and operational scalability to support national expansion.

Digital Transformation, Automation & Artificial Intelligence

• Serve as the executive sponsor for specialty operations digital transformation initiatives.
• Champion enterprise automation strategies utilizing AI, machine learning, predictive analytics, robotic process automation (RPA), workflow intelligence, and next