Vice President, Specialty Operations

Option Care Enterprises, Inc.; Bannockburn (IL); On-site; USD 207,000 - 345,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time Off

401K Company Match

HSA Company Match

Tuition Reimbursement

MyFlexPay

Job summary

Option Care Health is seeking an accomplished healthcare executive to lead enterprise specialty operations on a national scale. The role focuses on strategy, patient outcomes, and operational excellence across multiple sites and functions.

You will drive innovation in care delivery, revenue optimization, and organizational transformation, reporting to the executive leadership team. A strong background in Lean Six Sigma and digital initiatives is essential for success.

Qualifications

• Executive leadership experience in national, multi-site healthcare operations.
• Experience leading revenue cycle optimization and reimbursement operations.
• Proven ability to drive digital transformation and automation initiatives in large organizations.

Responsibilities

• Develop and execute a multi-year specialty operations strategy aligned with growth objectives.
• Lead national specialty pharmacy operations including dispensing, onboarding, and care coordination.
• Oversee revenue cycle management, reimbursement optimization, and financial performance.
• Drive AI, automation, and data analytics to improve efficiency and patient outcomes.
• Build and mentor a high-performance leadership team for sustained growth.

Skills

Healthcare leadership

Strategic planning

Digital transformation

Lean Six Sigma

Education

Bachelor's degree

Master's degree

MBA / MHA / PharmD or similar

Tools

ERP systems

Job description

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through your clinical leadership, expertise and national scale, Option Care Health is re‑imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Key Responsibilities:

Enterprise Specialty Operations Leadership

Develop and execute a multi-year specialty operations strategy aligned with Option Care Health's growth objectives and specialty market expansion plans. Lead all national specialty pharmacy operations, including dispensing, fulfillment, patient onboarding, pharmacy services, care coordination, admissions, reimbursement support, and operational centers of excellence. Establish scalable operating models that support significant growth across chronic, rare, orphan, oncology, immunology, neurology, and other specialty therapeutic areas. Drive enterprise-wide operational consistency, service excellence, productivity, and patient outcomes across all sites and functions. Serve as a key member of the Specialty and Enterprise Leadership Team, influencing organizational strategy and long‑term investments.

Revenue Cycle Management & Financial Performance

Own operational performance across specialty pharmacy and buy‑and‑bill revenue cycle functions. Lead enterprise strategies to maximize reimbursement, accelerate cash collections, reduce revenue leakage, improve clean claim rates, and optimize gross‑to‑net performance. Oversee patient access, benefits investigation, prior authorization, financial assistance, copay support, claims management, collections, and reimbursement operations. Partner with Finance and Commercial leaders to drive profitable growth, margin expansion, and operating leverage. Manage a multi‑hundred‑million‑dollar operating budget and deliver against aggressive growth and EBITDA targets.

Specialty Pharmacy & Therapeutic Operations

Provide executive oversight across dispensing operations supporting chronic, rare, orphan, oncology, immunology, inflammatory, pulmonary, neurology, and gene/cell therapy‑adjacent therapeutic categories. Drive best‑in‑class patient experience, adherence, persistence, and therapy outcomes. Ensure operational readiness for emerging specialty medications, limited distribution drugs, manufacturer programs, and innovative care models. Lead network optimization and operational scalability to support national expansion.

Digital Transformation, Automation & Artificial Intelligence

Serve as the executive sponsor for specialty operations digital transformation initiatives. Champion enterprise automation strategies utilizing AI, machine learning, predictive analytics, robotic process automation (RPA), workflow intelligence, and next‑generation patient engagement technologies. Modernize specialty pharmacy operating models to improve efficiency, quality, productivity, forecasting, patient engagement, and workforce effectiveness. Create a data‑driven operating environment with real‑time operational dashboards, predictive performance metrics, and advanced analytics.

Operational Excellence & Continuous Improvement

Establish a culture of operational excellence using Lean, Six Sigma, process engineering, and continuous improvement methodologies. Lead enterprise initiatives focused on productivity improvement, cycle‑time reduction, capacity optimization, quality enhancement, and cost reduction. Implement standardized performance management frameworks and enterprise KPI governance. Ensure rigorous accountability for operational, service, quality, compliance, and financial results.

Leadership & Talent Development

Lead a large national organization consisting of vice presidents, regional leaders, directors, pharmacists, operations leaders, revenue cycle teams, reimbursement specialists, and support functions. Build and develop a high‑performance leadership team capable of supporting sustained growth and future expansion. Attract, mentor, retain, and develop executive and emerging leadership talent. Foster a culture centered on accountability, innovation, patient focus, collaboration, and execution excellence.

Strategic Growth & Market Leadership

Partner with the EVP Specialty Sales & Solutions to support manufacturer, payer, provider, health system, and strategic growth initiatives. Support diligence and integration activities related to acquisitions, strategic partnerships, and new business opportunities. Translate market trends, competitive intelligence, and customer feedback into operational capabilities that create competitive advantage. Represent Option Care Health with manufacturers, payers, health systems, accreditation organizations, and industry associations.

Compliance, Quality & Risk Management

Ensure compliance with all federal, state, and regulatory requirements governing specialty pharmacy operations. Maintain accreditation readiness and operational excellence related to URAC, ACHC, NABP, and other applicable standards. Oversee patient safety, pharmacy quality programs, audit readiness, and enterprise risk management activities. Ensure all operations adhere to the highest legal, ethical, clinical, and regulatory standards.

Candidate Profile

The successful candidate will be an accomplished healthcare executive with a demonstrated track record of leading complex, high‑growth specialty pharmacy organizations at national scale.

Required Experience:

• 15+ years of progressive leadership experience in specialty pharmacy, healthcare operations, specialty therapeutics, infusion services, or related sectors.
• Significant executive leadership experience overseeing national, multi‑site specialty pharmacy operations.
• Extensive experience leading specialty pharmacy revenue cycle management, reimbursement, patient access, and buy‑and‑bill operations.
• Demonstrated success managing large‑scale national organizations with 1,000+ team members across multiple geographies and functions.
• Proven ability to lead enterprise transformation initiatives involving digital technologies, automation, analytics, and artificial intelligence.
• Strong history of delivering sustained growth, margin expansion, productivity improvement, and operational excellence.
• Experience owning major P&L responsibility with accountability for revenue, EBITDA, budgets, and capital planning.
• Deep expertise in specialty therapeutics, including chronic, rare, orphan, oncology, immunology, neurology, and other complex disease states.
• Demonstrated success implementing Lean, Six Sigma, operational excellence, and process transformation initiatives.

Preferred Experience:

• Executive leadership experience within a national specialty pharmacy organization, PBM specialty platform, integrated healthcare delivery organization, specialty infusion company, or large pharmaceutical services organization.
• Experience supporting limited distribution drug networks, manufacturer services programs, and specialty commercialization efforts.
• Experience integrating acquisitions and scaling enterprise operations during periods of rapid growth.
• Black Belt or Master Black Belt certification preferred.

Education:

• Bachelor's degree required, life sciences preferred.
• Master's degree strongly preferred.
• MBA, MHA, R.Ph, PharmD, or other advanced healthcare/business degree highly desirable.

Leadership Competencies:

• Enterprise Strategic Leadership
• Specialty Pharmacy Expertise
• Revenue Cycle Optimization
• Digital & AI Transformation
• Operational Excellence
• Financial Acumen
• Growth Mindset
• Change Leadership
• Talent Development
• Executive Presence
• Customer & Patient Centricity
• Cross‑Functional Collaboration

Travel Requirements:

25-40% Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $207,234.63-$345,398.55

Benefits:

• Medical, Dental, & Vision Insurance
• Paid Time off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.