Vice President, Product Design

BNY; Pittsburgh (Allegheny County); On-site; USD 150,000 - 210,000; Full time

Job summary

BNY is seeking a Vice President, Product Designer to join the Design Accelerator in Pittsburgh. You will collaborate across product, engineering, research, and business teams to frame complex problems, map journeys, and shape design directions for digital platforms.

You will lead across the full design cycle, from discovery through prototyping and validation, driving outcomes that balance user needs with business goals.

Qualifications

• Experience designing digital products with complex workflows or interconnected systems.
• Curiosity about AI and ability to judge AI outputs responsibly.
• Strong interaction and visual design skills with appropriate level of detail.
• Ability to conduct discovery, synthesize findings, and translate into design direction.
• Experience creating end-to-end journey maps and translating them into practical opportunities.

Responsibilities

• Understand and frame problems through research, conversations, data, and observation to identify needs and opportunities.
• Map complex experiences by creating journey maps and workflows to show connections and breakpoints.
• Design and test solutions by translating insights into concepts, interactions, and interfaces for digital products; prototype as needed.
• Work through ambiguity by asking questions, identifying assumptions, and guiding what to explore next.
• Collaborate across product, engineering, research, business, and operations to balance user needs, business priorities, and technical realities.
• Communicate your thinking clearly to stakeholders, outlining problems, choices, and learnings.
• Contribute to lasting design quality by adopting shared patterns and leaving a path for teams to continue the work.

Skills

Product design leadership

AI literacy

Interaction design

Discovery & research

Journey mapping

Job description

Job Description

We're seeking a Vice President, Product Designer to join the Design Accelerator, part of our Experience Design Practice. This role is based in Pittsburgh, PA. The Design Accelerator partners with teams across the bank to understand complex challenges, shape opportunities, and move design work forward. Engagements vary: you may help a team explore a new problem, strengthen an experience already in development, or establish a design direction that a platform team can carry forward. You'll need to get up to speed quickly, work closely with partners, and turn what you learn into clear, useful design outcomes.

In this role, you'll make an impact in the following ways:

• Understand and frame problems. Learn how people work today through research, conversations, data, and observation. Identify underlying needs, constraints, and opportunities before settling on a solution.


• Map complex experiences. Create journey maps, workflows, and other useful artifacts that show how people, processes, and systems connect. Help teams see where an experience breaks down and where design can make a difference.


• Design and test solutions. Translate insights into thoughtful concepts, interactions, and interfaces for complex digital products. Prototype ideas at the level needed to learn, gain alignment, and support implementation.


• Work through ambiguity. Make progress when requirements are evolving. Ask good questions, identify assumptions, and help partners make informed decisions about what to explore or build next.


• Collaborate across disciplines. Partner with product, engineering, research, business, and operations colleagues to balance user needs, business priorities, and technical realities.


• Communicate your thinking. Explain the problem you're solving, the choices you've made, and what you've learned in a way that helps stakeholders understand and act on the work.


• Contribute to lasting design quality. Use and strengthen shared patterns where appropriate, incorporate feedback, and leave teams with a clear path to continue the work.

The Ideal Candidate Will Bring

• Experience designing digital products or services with complex workflows, multiple user needs, or interconnected systems.


• Curiosity about AI and a working understanding of where it can help in the design process, along with the judgment to review its output and apply it responsibly.


• Strong interaction and visual design skills, with the judgment to choose the right level of detail for each stage of the work.


• The ability to conduct or partner on discovery, synthesize what you learn, and turn it into a clear design direction.


• Experience creating end-to-end journey maps and translating them into practical opportunities and solutions.


• A collaborative working style and the ability to give and receive constructive feedback.

A portfolio or examples of relevant work are required. We're interested in how you approached the problem, worked with others, made design decisions, and learned from the outcome. Typically, candidates will have five or more years of relevant experience, or equivalent expertise demonstrated through their work.

About Us

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn.

Here's a Few Of Our Recent Awards

• America's Most Innovative Companies, Fortune, 2025


• World's Most Admired Companies, Fortune 2025


• Most Just Companies, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an \"at will\" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.