Vice President, People Operations

Memorial Health; Springfield (IL); On-site; USD 165,000 - 238,000; Full time

Benefits offered by this job

PTO

401(k) match

Health, dental, vision insurance

Job summary

Memorial Health is seeking a Vice President, People Operations to architect and drive a high-performing HR function across the enterprise. You will lead total rewards, colleague health and HR analytics, aligning programs with Memorial Health’s mission and values, and enabling clinical excellence and a differentiated colleague experience.

You will guide modernization, data-driven decision making, and scalable HR systems while mentoring a multidisciplinary team of People Operations leaders.

Qualifications

• Master’s or MBA in business, HR or related field required.
• Bachelor’s degree in HR, business administration or related field required.
• 10 years of progressive HR/People Operations leadership experience; healthcare preferred.

Responsibilities

• Design and lead enterprise-wide People Operations strategy and programs.
• Oversee total rewards, colleague health, childcare, HR shared services, HRIS and analytics.
• Ensure compliant, data-driven and equitable workforce systems across Memorial Health.

Skills

Executive leadership

People operations

Workforce analytics

Total rewards

HRIS

Healthcare industry

Education

Master’s degree in business administration or HR

Bachelor’s degree in HR or business administration

Tools

HRIS platforms

Microsoft Excel

Microsoft PowerPoint

Job description

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Remote Type: On-site

Job Description Summary: The Vice President, People Operations is a strategic and operational executive leader responsible for designing, delivering, and continuously advancing a high-performing People Operations function across the Memorial Health enterprise. This role provides enterprise leadership for total rewards, colleague health and relations, childcare, HR shared service, HRIS and people analytics – ensuring Memorial Health’s workforce infrastructure enables organizational performance, clinical excellence and a differentiated colleague experience. The VP serves as a key architect of Memorial Health’s workforce strategy, translating enterprise goals into scalable people systems, policies and programs that are equitable, compliant, data-driven and aligned with the organization’s mission, vision and values. This leader balances strategy with execution, driving operational excellence while advancing modernization, transparency and continuous improvement across the colleague life cycle. The VP will oversee strategic process, workflow and technology optimization across the colleague lifecycle, applying a continuous improvement mindset to drive measurable gains in efficiency and deliver seamless, high-quality experience for both leaders and colleagues. Bringing deep expertise in human capital strategy, workforce operations and analytics, the VP leads a multidisciplinary team of People Operations leaders and professionals. The role establishes clear goals, key performance indicators, and accountability frameworks that ensure operational effectiveness, financial stewardship, compliance and measurable outcomes in colleague engagement, retention, health and total rewards. Embodies the Memorial Health System values of Safety, Integrity, Quality and Stewardship that support our mission, vision and goals.

Minimum Qualifications

• Education: Master’s degree in business administration, human resources or related field is required.
• Bachelor’s degree in human resources, business administration or related field is required.
• Ten (10) years of experience in an executive or enterprise leadership level leading people operations and total rewards functions may be considered in lieu of degree requirements.

Licensure/Certification/Registry

• Lean, Six Sigma or equivalent process improvement certification strongly preferred.
• Human centered design or equivalent change management certification strongly preferred.
• Continuing education in a minimum of two specialty areas, including but not limited to total rewards, workforce analytics, employee relations, HR operations, HR technology or healthcare labor regulations.

Experience

• Minimum of ten years of progressive experience in human resources, people operations or workforce strategy roles.
• Minimum of ten years of experience leading complex HR operational functions such as total rewards, employee relations, shared services, HRIS or workforce analytics.
• Minimum of five years of demonstrated executive or senior leadership experience required, preferably within a healthcare or similarly complex, regulated environment.

Other Knowledge/Skills/Abilities

• Demonstrated leadership, team building and performance management skills.
• Advanced knowledge of total rewards strategy, including compensation, benefits, incentive design, wellbeing and childcare programs.
• Demonstrated expertise in HR operations, shared services models and HRIS platforms, with a focus on scalability, automation and user experience.
• Strong understanding of employee and labor relations, compliance, policy governance and risk mitigation in healthcare environments.
• Demonstrated ability to gather, interpret and analyze workforce and operational data to drive evidence-based decisions and measurable outcomes.
• Proven ability to design and implement enterprise-wide people programs that balance colleague experience, operational efficiency and financial stewardship.
• Exceptional consultation, influencing and relationship-building skills with senior leaders, physicians and cross-functional partners.
• Advanced written, verbal and presentation skills; ability to communicate complex information with clarity and credibility.
• Demonstrated proficiency with reporting, analytics and presentation tools utilizing Microsoft and HR technology platforms.
• Proven ability to lead through complexity, ambiguity and change while maintaining trust, transparency and accountability.
• Strong personal and professional commitment to Memorial Health System’s mission, vision, values and culture.

Company Values

• PUT PEOPLE FIRST: We place patients, colleagues, families and our communities at the center of every decision we make. We prioritize what matters most to those we serve and work to create a culture where people feel valued, respected and supported.
• SERVE WITH KINDESS: We treat every person with compassion, dignity and respect during both everyday interactions and life’s most difficult moments. We put create meaningful connections, showing empathy and fostering an environment where everyone feels cared for and understood.
• DO THE RIGHT THING: We act with integrity, accountability and honesty, even when the right choice is not the easiest one. We maintain trust through transparency and always do what is best for patients, colleagues and the communities we serve.
• WORK TOGETHER: Great outcomes happen when we collaborate across teams with a shared purpose.
• undefined RETHINK WHAT'S POSSIBLE: We challenge ourselves to find better ways to deliver care, improve experiences and solve complex problems. We embrace innovation and new ideas that help us adapt, grow and create a healthier future for our patients and communities.
• EXCEED EXPECTATIONS: We strive to go beyond what is required to deliver exceptional experiences and outcomes. We pursue excellence in patient care, service, quality and teamwork. We look for opportunities to make a positive and lasting impact on others.

Pay Transparency

$120/hr- $173/hr Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Benefits

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

Reasonable Accommodation

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [e-mail]. Requests will be handled confidentially.