Vice President Operations

Executive Title Agency, Ltd.

Houston (TX)

On-site

USD 80,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Work From Home

Free Food & Snacks

Wellness Resources

Stock Option Plan

Job summary

Executive Title Agency, Ltd. in Houston, Texas is seeking a qualified candidate to oversee day-to-day operations involving title, closing, and escrow functions across multiple states. The role requires strong management skills, experience with title examinations, and a solid understanding of escrow operations.

Responsibility includes leading and managing teams while ensuring compliance with policies and performance goals. Candidates with at least 7 years of management experience and proficiency in SoftPro will thrive in this position.

The position offers a comprehensive benefits package including health care, retirement plan, and training resources.

Qualifications

Requires at least 7 years of management experience.
Experience performing title examinations and escrow operations in a production environment.
Demonstrable experience with industry-standard title production systems.

Responsibilities

Manages teams performing title production and escrow operations.
Acts as a liaison between groups to ensure compliance and production goals.
Directs resolution of complex business problems.

Skills

Management experience

Title examinations

Escrow operations

Data analysis

MS Office proficiency

Education

High School Diploma or equivalent

College degree preferred

Tools

SoftPro

Job description

Summary of Position

This position is responsible for overseeing day-to-day Company operations, involving the performance of all title, closing and escrow multi-state (FL and TX) operations. The employee must exercise discretion and independent judgment to determine the most efficient and accurate methods and processes for the Company. Factors critical to success include ability to manage the daily operations and overall operational performance of the Company, managing or performing title searches, preparing title commitments, closing, escrow and title insurance policies, communication, and supervising staff and title plant operations and related compliance aspects

Essential Duties and Responsibilities

Manages and leads teams who perform a wide range of duties related to title production and escrow operations.
Partners with and acts as a liaison between groups such as Examining, Escrow and Underwriting to ensure that compliance, policy adherence, production goals, and timelines are met.
Provides leadership and direction through managers, supervisors and/or individual contributors.
Accountable for the performance and results of ETA operations.
Executes business plans and contributes to the development of business strategy.
Decisions are guided by ETA business strategy and priorities.
Applies broad industry knowledge and business acumen to drive financial performance.
Has broad impact on the results for ETA performance.
Directs the resolution of highly complex or unusual business problems applying advanced critical thinking.
Persuades and negotiates with senior leaders across the business.
Leads through subordinate managers, contributes to the development of functional/ operational long-term strategy and develops annual business plans to ensure alignment.

Other duties as assigned.

CORE COMPETENCIES

Excellence
Customer Service
Integrity
Teamwork
Giving Back

LEADERsHIP COMPETENCIES

Models Leadership
Takes Ownership
Adapts & Adjusts
Connects & Serves
Develops Talent
Communicates with Impact
Thinks Strategically
Drives for Excellence
Improves & Innovates

Excels at managing complex interpersonal relationships
Managing a centralized back-office environment with multi-state discipline

JOB COMPETENCIES

Organizational Skills
Time Management
Attention to Detail
Initiative
Performance Management
Problem Solving/Analysis

Supervisory responsibilities

This position supervises all personnel in the Executive Title Agency Department.

Qualifications

High School Diploma or equivalent required; college degree preferred.
Requires at least 7years of management experience and experience performing title examinations, and escrow operations preferably in a production/volume environment with residential exposure.

Demonstrable experience with industry standard title production systems; specifically SoftPro
Work with PMO groups, lead software integration and migrations
Data analysis, workflow modeling, deep understanding of process to effectively balance workflow
Capacity modeling and planning for workload balancing
Forecasting and trending with predictive analytics for proper business planning
Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint.

Current, valid Driver’s License with acceptable driving record.

Work Availability

Regular, predictable attendance is an essential function of this position.
Must be regularly available and willing to work at least full workdays from Monday through Friday and such other hours as the Company determines are necessary or desirable to meet business needs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing this job, the employee may occasionally be required to stand; use hands to finger, handle, or feel; write; sit; use a computer; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear; and lift and/or move up to 25 pounds. The employee may rarely lift and/or move up to 40 pounds. Specific vision abilities required by this job include visual perception, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee typically works in an air-conditioned office environment; however, on occasion, the employee must go outside the office and may be in non-air conditioned environments for short periods of time.