Vice President of Strategy & Operations

Swooped; United States; Hybrid; USD 265,000 - 305,000; Full time

Job summary

An established industry player is seeking a Vice President of Strategy & Operations to lead their core shopping business. This role involves driving strategic direction, enhancing team performance, and ensuring operational excellence. As a key partner to the Chief Revenue Officer, you'll shape sales strategies and deliver data-driven insights to the executive team. With a strong focus on collaboration and accountability, you'll play a pivotal role in transforming vision into execution within a vibrant, people-first culture. Join a company recognized for its innovative approach to brand-consumer engagement and make a significant impact in a fast-paced environment.

Benefits

Equity

401k Match

Comprehensive Medical, Dental, and Vision Plans

Education Reimbursement

Employee Resource Groups

Flexible PTO

Paid Parental Leave

Calvin Care Cash

Flexible Work Environment

Qualifications

• 15+ years of experience in consulting or sales operations roles.
• Ability to break down complex challenges and develop actionable solutions.

Responsibilities

• Support CRO in running a 100+ person team and define sales strategy.
• Perform in-depth data analysis to inform decision-making.

Skills

Strategic Problem-Solving

Data Analysis

Project Management

Financial Acumen

Critical Thinking

Education

Bachelor's Degree

Master's Degree

Tools

SQL

Excel

Job description

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The company behind America’s Rewards App helps millions of users earn rewards through everyday activities like shopping, dining, and gaming, having delivered over $1 billion in rewards and received over 5 million five-star reviews. Backed by major investors like SoftBank and Univision, and partnered with both emerging and Fortune 500 brands, the company is revolutionizing brand-consumer engagement. Recognized by Forbes as one of America’s Best Startup Employers, they promote a people-first culture centered on trust, innovation, and fun, with a strong commitment to user, partner, and employee success.

About the Role:

The Vice President of Strategy & Operations will lead the strategic direction and execution of the client’s core shopping business, acting as a key partner to the Chief Revenue Officer and reporting to the SVP of Commercialization. This senior leader will drive focus, discipline, and accountability, shaping sales strategy, influencing top stakeholders, and enabling decisive action through clear insights. Responsible for major business planning rhythms and executive interactions, the role requires a top-tier strategic operator who excels at turning vision into execution and elevating team performance.

Responsibilities:

• Support Chief Revenue Officer to run her 100+ person team: Act as a hybrid of COO and Chief of Staff to the CRO, helping “champion and challenge” key decisions; lead and define the company's overall sales strategy, aligning with long-term revenue targets
• Data-Driven Insights: Perform in-depth data collection and analysis to inform vertical level decision-making, framing trade-offs and providing actionable recommendations that balance risk and reward.
• Operational Excellence: Operationalize the strategy and own the business cadence. Design the operating processes and tools to effectively manage the organization. Ensure meetings (staff, revenue reviews) are fit for purpose, run with an eye for efficiency, and with expected outcomes well understood
• Cross-Functional Leadership: Collaborate with cross-functional teams to establish key metrics, and develop sales activity dashboards (as needed), ensuring both high accountability and a unified view of business performance.
• Executive-Level Reporting: Deliver clear, data-backed insights and recommendations to CRO and the broader executive team to support high-level decision-making. Identify key operating metrics and build an effective approach to monitor progress against goals.
• Sales Commissions: Design and manage commission plans that drive sales performance, align with revenue objectives, and adapt to evolving business needs.
• Sales Tools: Lead the team and define tools strategy across CRM, lead generation, prospecting, sales automation, and enablement platforms, ensuring all tools are modern, effective, and aligned with go-to-market priorities.
• 15+ years of experience in consulting, strategy, or sales operations roles
• Strategic Problem-Solving: Ability to break down complex challenges, identify root causes, and develop actionable, high-impact solutions.
• Project Management: Familiarity with tech industry product development processes and lifecycle for consumer and enterprise businesses. Strong organizational skills to manage multiple projects, set priorities, and meet deadlines.
• Execution Excellence: A “get things done” attitude with a proven track record of successfully driving initiatives from planning to execution.
• Financial Acumen: Experience with budgeting, forecasting, and financial analysis to evaluate business performance and guide strategic decisions.
• Data Analysis : Proficiency in data analysis tools (e.g., SQL, Excel, etc) to extract and interpret data for informed decision-making.
• Data-Driven Decision Making : Ability to leverage data insights to drive strategy and operations, identifying trends and areas for improvement.
• Adaptability : Ability to thrive in fast-paced, high-growth environments, with the flexibility to pivot as business priorities evolve.
• Critical Thinking : Strong analytical and critical thinking skills to approach problems systematically and deliver well-rounded, nuanced solutions.

Preferred Requirements:

• Substantial experience interacting with and influencing senior-level executives.
• Superb business judgment, problem-solving and analytical skills.
• Board-level written and verbal communication skills.
• Strong interpersonal skills, able to bring disparate perspectives and personalities together; Communicate in ways others can “hear” and understand

Compensation:

The company offers competitive compensation packages including base, equity, and benefits to the exceptional folks they hire. The base salary range for this position is $265,938-$304,529.

The company will give you the tools to feel healthy, happy and secure through:

• Equity: They offer employees equity in the company, so that everyone can benefit from its growth.
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets : They offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education : The company provides ten thousand per year in education reimbursement.
• Employee Resource Groups : Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in their Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, the company observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as their year-end week-long break.
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
• Calvin Care Cash : Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
• Flexible Work Environment : Collaborate with your team in one of their stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. They’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.

This is a full-time role that can be held from one of their US offices or remotely in the United States.

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning, Business Development, and Management

• Industries

  Computer and Network Security and Technology, Information and Media

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