Vice President of Revenue Cycle

SMART Pain Management, LLC; Annapolis (MD); Vor Ort; USD 175.000 - 200.000; Vollzeit

Benefits dieser Stelle

PTO up to 120 hours in first year

7 holidays

401(k) with employer match

Health benefits (medical, dental, and,

Vision coverage

Short-Term Disability

Long-Term Disability

Life/AD&D

Employee Assistance Program

Voluntary Life, Accident, Critical Ill

Exempt; bonus eligible

Zusammenfassung

SMART Pain Management, LLC is seeking a Vice President of Revenue Cycle Operations to drive analysis, planning, budgeting and reporting across the medical group. You will work with senior leaders to evaluate financial productivity and identify opportunities for enhancement, including business development and revenue optimization.

The role requires leadership over billing, collections, and performance reporting, with responsibility for KPI monitoring, process improvement, and system configuration

Qualifikationen

• Bachelor’s degree plus 8+ years of revenue cycle management experience.
• Experience presenting to boards or senior leadership.
• Proficient in Internet & Microsoft Office tools.

Aufgaben

• Oversee and streamline billing and collections processes.
• Monitor KPIs to detect risks and drive improvement.
• Champion optimization opportunities and implement corporate strategies locally.
• Advise on revenue cycle system/workflow design to meet local needs.
• Develop long-range strategic plans for a high-performing revenue cycle.
• Resolve patient issues and ensure quality and compliance.

Kenntnisse

Public speaking

Board presentations

Communication skills

Leadership

Customer service orientation

Multitasking

Detail oriented

Problem solving

Ausbildung

Bachelor’s Degree

CPC certification

Tools

EMR experience

Jobbeschreibung

The Vice President of Revenue Cycle Operations will be engaged in revenue cycle analysis, planning, budgeting and reporting to assist senior leaders across the medical group in evaluating financial productivity and avenues for enhancement, including business development and revenue enhancement initiatives

Essential Duties and Responsibilities:

• Oversees and streamlines billing and collections processes.
• Monitors KPIs to enable early detection of operational risks, issues, and improvement opportunities. Responsible to ensure these performance improvement plans, and corrective actions are completed by executive stakeholders.
• Creates and champions specific optimization opportunities and business needs in the planning and implementation process of corporate-led projects and drives local adoption of corporate strategies.
• Provides inputs on the future state design of workflow changes and configuration changes to revenue cycle systems and tools, to ensure system standards and workflows can support local needs of the division.
• Develops long-range strategic plans for systems and processes that support a high performing, patient-centered revenue cycle.
• Develops strategies to identify root cause surrounding client issues and concerns and works with revenue cycle or onsite leadership at client site to create processes to address those issues and potential improvements.
• Plans and implements quality assurance for all processes.
• Develops direct reports and conducts staff meetings on a regular basis.
• Handles Field Operators’ problem escalation and customer service.
• Assists with the implementation of billing systems.
• Manages the claims, denial ratio, and performance reports.
• Resolves escalated patient issues/complaints.
• Makes management aware of any client issues or problems.
• Prepares and analyzes reports of audit review and performance issues with a focus on identifying trends, instituting continuous quality improvement initiatives, and identifies and provides on-going training opportunities for Revenue Cycle staff.
• Checks work e-mail on a regular basis throughout the workday.
• Participate in and complete all required trainings and in-services.
• Other duties as assigned.

Minimum Qualifications:

• Bachelor’s Degree from an accredited college or university WITH at least 8 years of experience in managing physician/hospital revenue cycle AND at least 5 years of prior management experience; OR an equivalent combination of education and/or experience.
• Must have prior experience in public speaking, board presentations and/or conference panels.
• Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Must have excellent written and oral communication skills, including exceptional customer service.
• Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
• Must be able to work individually as well as within a team.
• Must be able to follow both verbal and written instructions.
• Must be able to work a flexible schedule.
• Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
• Must be able to multi-task and prioritize.
• Must demonstrate extreme attention to detail.
• Must possess strong organization skills.
• Must be able to problem solve and use reasoning.
• Must be able to meet predefined quality standards.
• Must maintain and project a professional attitude and appearance at all time.
• Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
• Must possess strong leadership skills and be able to effectively manage and direct others.
• All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.

Preferred Qualifications:

• Bachelor’s Degree in Accounting, Finance, Business Management, or a related field of study.
• Certified Professional Coder (CPC) certification.
• Two (2) years’ experience working with an Electronic Medical Record (EMR).

Driving/Travel:

The employee must have reliable transportation. Travel for this position may be required up to 100%. While the primary workplace may be closest to the employee’s home, work assignments could be in any of the Company’s locations.

Compensation and Benefits:

• Pay Range: $175,000/year to $200,000 annually
• PTO: Up to 120 hours in first year (pro-rated based on start date)
• Holidays: 7 (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
• Retirement: 401(k) with employer match
• Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)
• Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program
• Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
• Other Compensation: This position is exempt (salaried) and is not eligible for overtime pay. This position is bonus eligible. Any bonus is subject to the terms of the applicable plan and is not guaranteed.