Revenue Cycle Manager

Incyte Pathology; Spokane Valley (WA); On-site; USD 90,000 - 125,000; Full time

Job summary

Incyte Pathology in Spokane Valley, WA is seeking a Revenue Cycle Manager to lead Billing, Coding, and Pre-Billing. This role will shape policies, drive performance, ensure regulatory compliance, and uphold exceptional customer service standards.

You will recruit and develop staff, optimize workflows using Lean methodologies, manage budgets, and report performance to senior leadership in a fast-paced healthcare environment.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, or related field.
• 3+ years in revenue cycle or healthcare business office.
• 3+ years of leadership experience managing revenue cycle teams.
• Medical Coding Certification (AAPC, AHIMA, or equivalent).
• 3+ years of supervisory/management in coding or revenue cycle.
• Strong computer skills, including MS Office and 10-key proficiency.

Responsibilities

• Provide leadership for Billing, Coding, and Pre-Billing departments.
• Recruit, interview, hire, onboard, train, coach, and develop staff.
• Conduct performance evaluations and provide ongoing feedback and recognition.
• Manage employee performance, disciplinary actions, and terminations per policy.
• Oversee staffing, workflow, and resources for timely operations.
• Foster a collaborative, high-performing team focused on accountability and customer service.

Skills

Revenue cycle operations

Medical terminology

Payer requirements

Workflow optimization

Analytical thinking

Leadership

Microsoft Office

Prioritization

Education

Bachelor's degree in Healthcare Administration, Business, Accounting, or related field

Medical Coding Certification (AAPC, AHIMA, or equivalent)

Tools

Meditech

Epic

PowerPath

GPMS (Groupcast)

3M coding software

Job description

The Revenue Cycle Manager provides strategic and operational leadership for the Billing, Coding, and Pre-Billing departments. This position is responsible for developing, implementing, and maintaining revenue cycle policies, procedures, and best practices that support organizational goals, regulatory compliance, operational efficiency, and financial performance. The Revenue Cycle Manager is expected to uphold the organization's mission, values, and strategic priorities while fostering a culture of accountability, continuous improvement, and exceptional customer service.

• Provide leadership and oversight for the Billing, Coding, and Pre-Billing departments.
• Recruit, interview, hire, onboard, train, coach, and develop staff.
• Conduct performance evaluations and provide ongoing feedback and recognition.
• Manage employee performance, disciplinary actions, and terminations in accordance with company policy.
• Oversee department staffing, workflow, and resource allocation to ensuretimelyand efficient operations.
• Foster a collaborative, high-performing team environment focused on accountability and customer service.

Compliance & Process Improvement

• Develop, implement, andmaintainrevenue cycle policies, procedures, and best practices.
• Ensure compliance with federal, state, payer, and HIPAA regulations.
• Lead continuous improvement initiatives using Lean or similar methodologies to improve operational efficiency and workflow.
• Identify opportunities to improve revenue integrity, reimbursement, and process effectiveness.
• Maintain a department that is audit-and inspection-ready.
• Develop, manage, and adhere to departmental budgets.
• Support organizational strategic initiatives and revenue cycle goals.
• Analyze operational and financial performance metrics and recommend process improvements.
• Communicate departmental updates, performance trends, and improvement initiatives to senior leadership.
• Perform other related duties as assigned.

RequiredKnowledge,Skills,&Abilities

• Strong knowledge of healthcare revenue cycle operations, including billing, coding, reimbursement, patient collections, accounts receivable, and cash application.
• Proficient knowledge of medical terminology, CPT, ICD-10, and healthcare reimbursement principles.
• Broad knowledge of commercial payer requirements, government regulations, and HIPAA compliance.
• Demonstrated experience working with third-party payers to resolve claim, reimbursement, and appeals issues.
• Experience leading workflow optimization and continuous process improvement initiatives.
• Strong analytical, organizational, and problem-solving skills with the ability to make sound decisions.
• Excellent leadership, interpersonal, written, and verbal communication skills.
• Proficiency with Microsoft Office, including Excel, Word, and Teams.
• Ability to prioritize competing responsibilities and lead effectively in a fast-paced environment.

Minimum Qualifications

• Bachelor's degree in Healthcare Administration, Business, Accounting, or a related field, or an equivalent combination of education and experience.
• Three or more years of progressive revenue cycle or healthcare business office experience.
• Three or more years of leadership experience managing revenue cycle teams.
• Medical Coding Certification (AAPC, AHIMA, or equivalent).
• Three or more years of supervisory and management experience leading coding or revenue cycle teams.
• Strongcomputer and keyboarding skills, including Microsoft Office and 10-keyproficiency.

Preferred Qualifications

• Master's degree preferred.
• Experience with Meditech, Epic,PowerPath, GPMS (Groupcast), or similar healthcare systems.
• Experience with 3M coding software.
• Active AAPC membership or advanced coding certification.
• Additionalexperience in pathology coding and revenue cycle operations.

Mental/Physical Requirements:

Daily activity is 90% sitting and 10% walking or standing.

Work is in awell-lighted office environment

Frequent exposure to CRT (computer monitors, repetitivemotionsand light lifting. (<20lbs)

Other Duties:

Pleasenotethis job description is not designed to cover orcontainacomprehensivelistingof activities, duties or responsibilities that arerequired ofthe employee for this job. Duties,responsibilitiesand activities may change at any time with or without notice.