Vice President of Retail Operations

Insight Global; Nashville (TN); On-site; USD 115,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic Vice President of Retail Operations to spearhead one of their key branches in Nashville. This exciting role involves overseeing a multi-million dollar operation, managing a diverse portfolio of clients, and ensuring exceptional customer service. The ideal candidate will excel in leadership and people management, guiding a team of six direct reports while driving sales initiatives and operational excellence. If you are passionate about retail operations and ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• 5-10+ years of experience managing retail operations in various sectors.
• Strong leadership and people management skills are essential.

Responsibilities

• Lead and manage a multi-million dollar operation with over 1,000 customers.
• Enhance client relationships and achieve profitability goals.

Skills

People Management

Leadership Skills

Client Relationship Management

Sales Activities

Education

Bachelor's Degree

Job description

Title: VP Retail Operations

Job Type: Permanent

Salary: $115,000 - $125,000 + 20% performance-based bonus

Base pay range

$115,000.00/yr - $120,000.00/yr

Additional compensation types

Annual Bonus

Qualifications:

• Bachelor's Degree
• 5-10+ years of experience managing retail operations (such as food/beverage, vending, supermarkets, etc.)

Day-to-Day:

Insight Global's client is actively seeking a Vice President of Retail Operations to lead and manage one of their largest branches in Nashville, TN. This individual will manage a multi-million dollar operation with a portfolio of over 1,000 customers. Their primary responsibilities include maintaining and enhancing client relationships to ensure top-tier customer service, leading business reviews, and achieving pricing and budget goals to ensure profitability. Additionally, this individual will oversee daily and weekly reports to understand each account's priorities, contents, and manage their impact on the business. Other responsibilities will include assisting with sales activities, encompassing client presentations, grand openings, trade shows, as well as collaborating with local retail management to ensure installations, merchandising standards, and promotional efforts are achieved. The ideal candidate will possess strong people management and leadership skills, overseeing up to six direct reports, including the Director of Retail Operations, Maintenance Manager, Warehouse Manager, and others.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service and Management

Industries

Staffing and Recruiting