Enable job alerts via email!
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
An established industry player is seeking a dynamic leader for its Professional Services department. This role involves overseeing operations, leading financial initiatives, and ensuring successful software delivery to clients. The ideal candidate will have over a decade of experience in professional services, with a strong focus on leadership and client satisfaction. You'll be responsible for establishing measurable objectives and maintaining robust client relationships, all while driving growth and profitability. If you possess exceptional strategic thinking and interpersonal skills, this is an exciting opportunity to make a significant impact in a thriving environment.
Responsibilities:
- Oversee the overall operations of the Professional Services department.
- Lead the financial operations of the Professional Services department, including budgeting and forecasting, and ensuring a positive return on investment.
- Establish clear, measurable objectives in line with department growth and profitability targets.
- Establish and maintain strong relationships with clients.
- Develop and manage delivery metrics to monitor performance.
- Ensure successful delivery of software solutions to customers.
Requirements:
- Education in Business Administration, a related field, or relevant professional experience.
- 10+ years of experience in professional services and delivery
- 7+ years of experience in a leadership role.
- Proven record of developing and implementing successful delivery processes and driving client satisfaction.
- Excellent interpersonal and communication skills.
- Exceptional business acumen, strategic thinking, organizational, and leadership skills.