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NexGen Technologies, LLC in Boynton Beach, FL, seeks a multi-skilled Product Marketing & UX Project Manager to drive product strategy and execution for NexGen Virtual Workplace, a SaaS platform. This role focuses on market positioning, UX design, and cross-functional delivery to maximize customer engagement.
You will write Epics and User Stories, lead UX initiatives, and coordinate Agile/Scrum and Waterfall processes across engineering, design, and business teams to deliver a compelling product
We are seeking a multi-skilled Product Marketing & UX Project Manager to lead product strategy and project execution. This individual will be responsible for market positioning, user experience design, Agile/Waterfall project management, and writing epics/user stories to drive product success.
This role requires deep expertise in SaaS product management, digital experience design, and cross-functional team collaboration to bring NexGen Virtual Workplace to market and enhance customer engagement.
5+ years in product management, UX/UI design, and project management (SaaS experience preferred).
Expertise in Agile & Waterfall methodologies, including writing Epics, User Stories, and Acceptance Criteria.
Strong understanding of UX principles, wireframing, prototyping, and usability testing.
Hands-on experience with Jira, Confluence, Figma, Adobe XD, or similar tools.
Experience launching SaaS products and conducting market research & positioning.
Ability to bridge the gap between business strategy, user needs, and technical development.
Excellent communication and stakeholder management skills.
Analytical mindset with data-driven decision-making.
Experience with AI-driven UX/UI personalization.
Previous work in B2B SaaS or communication platforms.
Knowledge of customer journey mapping & behavioral analytics.
CcaaS/Contact Center experience a plus