Vice President of Operations - Signarama

United Franchise Group; West Palm Beach (FL); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive training at headquarters

Travel opportunities

Medical, Dental, Vision, and Life保险

Generous PTO

401(k) with company match

Team building activities

Leadership workshops

Job summary

United Franchise Group (UFG) in West Palm Beach, FL seeks a Vice President of Operations to lead franchise operations and development of company products across multiple locations. This role anchors the operational strategy, performance, and support systems for the franchise network.

You will collaborate with franchisees, executive teams, and internal departments to drive improvements, ensure quality, and sustain profitability while guiding continuous improvement initiatives.

Qualifications

• Bachelor’s degree or higher required.
• 10+ years of related experience preferred.

Responsibilities

• Develop and execute long-term strategies to grow and optimize the Franchise system.
• Oversee franchise operations, ensuring consistency, efficiency, and high-quality service to improve profitability.
• Build relationships and share best practices to support operational strategies.
• Lead and develop training programs for franchisees and staff.
• Monitor financial performance and drive cost-saving and revenue initiatives for franchisees.
• Provide regular reports to executive leadership and franchisees with actionable insights.
• Resolve challenges, disputes, or issues promptly and effectively.
• Ensure compliance with brand standards, procedures and quality expectations.
• Deliver presentations, training sessions, and group discussions with confidence.
• Coach and support business owners to achieve operational excellence.

Skills

Franchise operations

Leadership

Strategic planning

Financial analysis

Public speaking

Travel readiness

Education

Bachelor’s degree or higher

Job description

Imagine a career where your passion meets purpose, and your work has a global impact. At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger. We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide.

For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.

Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community. Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.

At UFG, we're proud to be recognized as the #1 Best Place to Work in South Florida (Large Company Division, 2026), reflecting our people-first culture and commitment to creating an exceptional employee experience.

This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.

Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.

About the Role:

The Vice President of Operations manages all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors. Vice President of Operations will be responsible for overseeing and driving the operational strategy, performance, and support systems for the franchise network. They will collaborate with franchisees, executive leadership, and internal teams to develop and execute operational solutions, support success and guide continuous improvement initiatives.

Responsibilities:

• Develop and execute long-term strategies to grow and optimize the Franchise system.
• Oversee franchise operations, ensuring consistency, efficiency, and high-quality service to improve profitability.
• Build strong relationships, share best practices to support and educate on operational strategies.
• Lead and develop training program to equip franchisees and staff with skills and knowledge needed.
• Monitor financial performance, identify opportunities for cost saving and drive initiatives to increase revenue and profitability for franchisee.
• Provide regular reports to executive leadership and franchisees, offering insights for improvement
• Resolve any challenges, disputes or issues that may arise ensuring a prompt and effective response.
• Ensure compliance with brand standards, operational procedures, and quality expectations across all locations.
• Deliver presentations, training sessions, and group discussions with confidence to engage stakeholders and effectively communicate key initiatives.
• Coach and support business owners in achieving operational excellence, driving performance, and implementing best practices.

Qualifications:

• Bachelor’s degree or equivalent education from College or Technical school OR 10 or more years of related experience and/or training OR equivalent combination of education and experience.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write speeches and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Ability to read, understand, and interpret a P&L statement.
• Proven experience managing and optimizing franchise operations and driving system-wide improvements in a multi-location business.
• Strong understanding of franchise systems, operations, and financials.
• In-depth knowledge of franchise laws, industry trends, and best practices in operations and compliance.
• Proficient computer skills including MS Office products and scheduling programs.
• Willing to travel as needed for Tradeshows, Regional Meetings, and other meetings as assigned.
• Experience in the Signage industry preferred.

Once you become part of our amazing team of winners you'll enjoy:

• Competitive compensation
• Comprehensive training to hone your skills at our headquarters
• Travel opportunities
• Medical, Dental, Vision, and Life insurance coverage
• Generous time off (PTO)
• 401(k) plan with company match
• Social gatherings and team building activities
• Leadership workshops for personal development
• Recognition for our top performers
• Philanthropy - a chance to give back to the community