Vice President of Operations - UFG
United Franchise Group
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Benefits offered by this job
Job summary
United Franchise Group is seeking a Vice President of Operations to lead the franchise network's operational strategy, performance, and support systems. You will partner with franchisees and executive leadership to drive continuous improvement and profitability.
You will oversee multi-location operations, develop scalable processes, and mentor teams across the organization. This role demands strategic vision, strong financial acumen, and travel as needed to support our footprint.
Qualifications
- Bachelor’s degree or equivalent education from College or Technical school.
- 10+ years of related experience and/or training may be required.
- Strong Project Management experience.
- Proven experience managing and optimizing franchise operations and driving system-wide improvements in a multi-location business.
- Strong understanding of franchise systems, operations, and financials.
- In-depth knowledge of franchise laws, industry trends, and best practices in operations and compliance.
- Proficient computer skills including MS Office products and scheduling programs.
- Willing to travel as needed.
Responsibilities
- Develop and execute long-term strategies to grow and optimize the Franchise system.
- Oversee franchise operations, ensuring consistency, efficiency, and high-quality service to improve profitability.
- Build strong relationships, share best practices to support and educate on operational strategies.
- Lead and develop training program to equip franchisees and staff with skills and knowledge needed.
- Monitor financial performance, identify opportunities for cost saving and drive initiatives to increase revenue and profitability for franchisees.
- Provide regular reports to executive leadership and franchisees, offering insights for improvement.
- Resolve any challenges, disputes or issues that may arise ensuring a prompt and effective response.
Skills
Education
Tools
Job description
Imagine a career where your passion meets purpose, and your work has a global impact. At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger. We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide.
For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.
Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community. Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.
At UFG, we're proud to be recognized as the #1 Best Place to Work in South Florida (Large Company Division, 2026), reflecting our people-first culture and commitment to creating an exceptional employee experience.
This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.
Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.
Imagine a career where your passion meets purpose, and your work has a global impact. At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger. We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide.
For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.
Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community. Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.
At UFG, we're proud to be recognized as the #1 Best Place to Work in South Florida (Large Company Division, 2026), reflecting our people-first culture and commitment to creating an exceptional employee experience.
This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.
Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.
The UFG Vice President of Operations will be responsible for overseeing and driving the operational strategy, performance, and support systems for the franchise network. They will collaborate with franchisees, executive leadership, and internal teams to develop and execute operational solutions, support success and guide continuous improvement initiatives.
- Develop and execute long-term strategies to grow and optimize the Franchise system.
- Oversee franchise operations, ensuring consistency, efficiency, and high-quality service to improve profitability.
- Build strong relationships, share best practices to support and educate on operational strategies.
- Lead and develop training program to equip franchisees and staff with skills and knowledge needed.
- Monitor financial performance, identify opportunities for cost saving and drive initiatives to increase revenue and profitability for franchisees.
- Provide regular reports to executive leadership and franchisees, offering insights for improvement.
- Resolve any challenges, disputes or issues that may arise ensuring a prompt and effective response.
- Bachelor’s degree or equivalent education from College or Technical school
OR 10 or more years of related experience and/or training
OR equivalent combination of education and experience
- Strong Project Management experience
- Proven experience managing and optimizing franchise operations and driving system-wide improvements in a multi-location business.
- Strong understanding of franchise systems, operations, and financials.
- In-depth knowledge of franchise laws, industry trends, and best practices in operations and compliance.
- Proficient computer skills including MS Office products and scheduling programs
- Willing to travel as needed
Once you become part of our amazing team of winners, you'll enjoy:
- Strong Project Management experience
- Competitive compensation
- Travel opportunities
- Medical, Dental, Vision, and Life insurance coverage
- Show- and Long-term disability insurance
- Generous time off and paid Holidays
- 401(k) plan with company match
- Employee Development Programs
- Social gatherings and team building activities
- Leadership workshops for personal development
- Recognition for our top performers
- Philanthropy – a chance to give back to the community
Join us at United Franchise Group – a global leader for entrepreneurs!
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