Vice President of Operations

Summit Growth Group; Northern (KY); Teletrabalho; USD 180 000 - 240 000; Tempo integral

Resumo da oferta

Summit Growth Group is seeking a Vice President of Operations to drive scalable, data-informed operations across the organization. This remote, full-time role partners with senior leadership to align priorities with strategic objectives and optimize performance.

The VP will lead cross-functional teams, manage budgets, and enhance processes with a focus on efficiency, growth, and client delivery. A strong track record in fast-growing environments is essential.

Qualificações

• 7+ years of progressive operations leadership experience, with at least 3 years in a senior or executive operations role.
• Proven track record of building and scaling operational infrastructure in a fast-paced environment.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Exceptional leadership, communication, and organizational skills.
• Experience managing cross-functional teams and complex operational initiatives.
• Proficiency with business intelligence tools, CRM platforms, and operational technology.
• Demonstrated ability to drive efficiency and scalability in a high-growth organization.

Responsabilidades

• Develop and execute operational strategies that support company growth and scalability.
• Oversee day-to-day operations across all business functions including sales operations, workforce management, and client delivery.
• Design, implement, and continuously improve operational processes, systems, and workflows.
• Partner with executive leadership to align operational priorities with company objectives.
• Lead cross-functional teams and drive collaboration across departments.
• Establish and monitor key operational metrics, KPIs, and performance benchmarks.
• Identify operational bottlenecks and implement solutions to improve efficiency and output.
• Oversee vendor relationships, technology infrastructure, and resource allocation.
• Develop and manage the operations budget.
• Build and develop a high-performing operations team.
• Ensure compliance with company policies, client requirements, and regulatory standards.
• Provide regular operational performance reporting and strategic updates to the executive team.

Conhecimentos

Operations leadership

Data-driven decision making

Cross-functional leadership

Analytical skills

Communication

Budgeting

Vendor management

Formação académica

MBA or equivalent

Ferramentas

CRM platforms

BI tools

Workflow automation

Descrição da oferta de emprego

Vice President of Operations – Summit Growth Group

Remote | United States Full-Time Competitive Base Salary + Performance Bonus Executive Leadership

What You'll Do

• 1 Develop and execute operational strategies that support company growth and scalability.
• 2 Oversee day-to-day operations across all business functions including sales operations, workforce management, and client delivery.
• 3 Design, implement, and continuously improve operational processes, systems, and workflows.
• 4 Partner with executive leadership to align operational priorities with company objectives.
• 5 Lead cross-functional teams and drive collaboration across departments.
• 6 Establish and monitor key operational metrics, KPIs, and performance benchmarks.
• 7 Identify operational bottlenecks and implement solutions to improve efficiency and output.
• 8 Oversee vendor relationships, technology infrastructure, and resource allocation.
• 9 Develop and manage the operations budget.
• 10 Build and develop a high-performing operations team.
• 11 Ensure compliance with company policies, client requirements, and regulatory standards.
• 12 Provide regular operational performance reporting and strategic updates to the executive team.

What We're Looking For

• 7+ years of progressive operations leadership experience, with at least 3 years in a senior or executive operations role.
• Proven track record of building and scaling operational infrastructure in a fast-paced environment.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Exceptional leadership, communication, and organizational skills.
• Experience managing cross-functional teams and complex operational initiatives.
• Proficiency with business intelligence tools, CRM platforms, and operational technology.
• Demonstrated ability to drive efficiency and scalability in a high-growth organization.

Nice to Have

• Experience in a revenue acceleration, BPO, or outsourced sales environment.
• Background in process improvement methodologies such as Lean or Six Sigma.
• Experience with workforce management and capacity planning.
• MBA or equivalent advanced degree.

Why This Role

At Summit Growth Group, you will play a pivotal role in shaping the operational foundation of a fast-growing company. You will work alongside a driven executive team, lead impactful initiatives, and directly influence how SGG scales and delivers results. We offer competitive compensation, performance bonuses, and a culture that values operational excellence and leadership growth.

Quick Facts

Location

Remote | United States

Type

Full-Time

Pay

Competitive Base Salary + Performance Bonus