Vice President of Commercial Operations

Marcone; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a dynamic Vice President of Commercial Operations to lead and shape a new function. This role involves developing analytics, processes, and tools to create a data-driven sales environment. You will be responsible for optimizing sales processes, implementing commercial technology, and fostering a high-performance culture. The ideal candidate will have extensive experience in sales and commercial operations, with a strong focus on data-driven decision-making and team leadership. Join a forward-thinking company that values collaboration and innovation, and make a significant impact on its growth and success.

Benefits

Health care (medical, dental, vision)

401k with company contribution

Life insurance

Paid vacations and holidays

Employee Assistance Program

Qualifications

• 10+ years of experience in sales functions with 5+ years in commercial operations.
• Proven track record in building and scaling commercial operations functions.

Responsibilities

• Lead the Commercial Operations function, designing processes and systems for sales effectiveness.
• Oversee pricing strategy and execution, ensuring alignment with business objectives.

Skills

Sales Operations

Commercial Operations

Data-driven Decision Making

Pricing Strategy

CRM Tools

Team Leadership

Education

Bachelor’s degree in Business, Finance, or Economics

Tools

MS Office (Word, Excel, PowerPoint, Outlook, SharePoint)

Job description

Do you love working with talented people? So do we!

Our team is growing and we’re looking for best-in-class talent. We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401K plans, vacation time and more.

Position: Vice President of Commercial Operations

Location: Remote

Job Id: 480-MARCONE AP

# of Openings: 1

Marcone is the leading provider of premium solutions, parts and equipment for professionals serving customers on their appliance parts, HVAC, plumbing and commercial kitchen needs. Headquartered in St. Louis, Missouri, Marcone is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, know-how across our national footprint and ease of doing business via leading-edge technology, servicers prefer Marcone because we amplify what they do best: take great care of their clients with speed, reliability and accuracy. Learn more about Marcone at www.marcone.com.

The Vice President, Commercial Operations will be responsible for developing the analytics, processes, tools, reporting, incentive compensation management, training, and pricing capabilities that support an effective, disciplined, and high-performing commercial organization.

This is a hands-on leadership role with the opportunity to shape a new function from the ground up. This individual will be expected to operate both strategically and tactically, setting the vision, defining priorities, and developing capabilities, while also personally executing key commercial operations activities in the early stages.

The primary objective of this function will be to create a more data-driven and modern sales environment, enabling Marcone to capture market share in an increasingly competitive landscape while also making the company an attractive destination for sales professionals accustomed to being supported by tools, training, data, and process.

Responsibilities

Establish & Lead the Commercial Operations Function

• Designs and implements the structure, processes, and systems to support sales and commercial effectiveness.
• Develops and manages key sales and commercial performance metrics, providing insights that inform decision-making and drive accountability.
• Oversee pricing strategy, execution, and governance, ensuring data-driven decision-making and alignment with business objectives. Partner closely with the Director of Pricing to develop a structured, analytically driven pricing function.

Sales Process Optimization

• Defines and refines sales processes, ensuring consistency, efficiency, and effectiveness across the commercial organization.
• Oversees selection, implementation, and adoption of commercial technology tools, including CRM and pricing analytics platforms.
• Designs, implements, and administer sales incentive plans that drive desired behaviors and business outcomes, partnering with Finance and HR as needed.

Training & Commercial Enablement

• Partners with HR to develop and deliver training programs that enhance sales capabilities and effectiveness.

Cross-Functional Leadership

• Partners with Sales, Finance, HR, and other key functions to align commercial operations with overall company strategy and objectives.
• Builds and leads a high-performing commercial operations team as the function matures.

Supervisory Responsibilities:

• Leads the commercial operations team, providing clear direction and fostering a high-performance culture.
• Aligns the commercial operations with the company's long-term goals and ensure that departments are working toward shared objectives.
• Provides constructive and timely performance evaluations for assigned employees.
• Handles discipline and termination of employees in accordance with company policy.

Minimum Requirements

• Bachelor’s degree in business, Finance, Economics or related field.
• 10 or more years of experience in sales functions, including at least 5 years in commercial operations, sales operations, or related roles.
• Proven track record of operating within a dedicated commercial or sales operations function, with deep knowledge of best practices for supporting and enabling sales teams.
• Experience building or significantly scaling a commercial operations function, including establishing reporting, analytics, processes, and tools.
• Strong data-driven decision-making capabilities, with experience developing and managing key commercial metrics and reporting.
• Expertise in pricing strategy, sales compensation, and CRM/sales enablement tools.
• Background in a B2B distribution environment preferred.
• Experience working in a business with a variety of customer-facing roles (e.g., field sales, inside sales, key accounts, business development reps), requiring coordination of different sales motions and strategies.
• Understanding pricing strategy and execution for a distribution business.
• Experience in a quota-carrying sales role—either as a rep or sales manager—is a plus.
• Knowledge of MS Office applications as needed to satisfactorily perform work assignments – Word, Excel, PowerPoint, Outlook, SharePoint as well as can learn company enterprise systems as needed.
• Travel as required.

Physical Requirements

Office/Administrative

• 7-10 hours worked per day; up to 40-43 hours worked per week
• Reviewing documents 1-5 hours per day
• Sitting 3-8 hours per day
• Using close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Using fingers, hands, and arms to perform office / computer work 6-8 hours per day
• Using hearing to talk, listen, and use phones 1-6 hours per day
• Using office equipment - computers, phones, scanners, fax machines - 6-8 hours per day

So, what do we offer you? A great life!

• Health care (medical, dental, vision, prescription) available the first day of hire!
• 401k with company contribution
• Life insurance plus short-term and long-term disability
• HSA/FSA options
• Paid vacations, holidays, and personal time
• Employee Assistance Program
• And much more!

All candidates who have received a written offer of employment will be required to undergo background screening and testing for commonly abused controlled substances in accordance with our company’s background check and drug testing policy. Motor Vehicle Record checks are also completed for all candidates who have received a written offer of employment to determine insurability for driving a company vehicle as it relates to the position.

We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

CORPORATE
One City Place, Suite 400
St Louis, MO 63141