Vice President, Infrastructure & Operations

srsdistribution; McKinney (TX); Presencial; USD 250 000 - 420 000; Tempo integral

Resumo da oferta

SRS Distribution is seeking a Vice President of Cloud Infrastructure & Operations to lead strategy and operational excellence for cloud infrastructure across the enterprise. The role focuses on Azure, M365, network, end-user compute, security, compliance, and cost optimization, while driving AI-enabled automation and digital transformation initiatives.

This executive will partner with the CIO and other executives to align I&O with business goals, oversee budgeting, vendor relationships, and

Responsabilidades

• Introduces innovative infrastructure and operations capabilities to boost competitiveness.
• Defines and manages ITSM with best-practice processes and AI-enabled tools to improve UX.
• Aligns I&O strategies with environmental, growth and governance goals.
• Develops and controls the annual I&O budget with a culture of cost optimization.
• Collaborates with the CISO to integrate security strategy into I&O.
• Directs I&O sourcing and oversees strategic vendor and partner relationships.
• Matures I&O to deliver innovations and better cross-team collaboration.
• Drives service improvements through a programmatic approach and metrics.
• Establishes cloud security frameworks ensuring regulatory compliance.
• Forgs strategic partnerships and negotiates contracts for operational excellence.
• Cultivates a high-performance culture within I&O and promotes collaboration.
• Embraces AI capabilities across the I&O landscape including ITSM and service desk.
• Aligns roadmaps with digital transformation, AI adoption, and cloud optimization.
• Builds executive credibility through flawless execution and measurable business value.
• Integrates observability and resilience governance to improve uptime and recovery.
• Renews talent strategy for an AI-enabled, scalable I&O workforce.

Descrição da oferta de emprego

Position Purpose:

The Vice President of Cloud Infrastructure & Operations (VP I&O) is responsible for steering the strategic direction and operational excellence of the organization’s cloud infrastructure ecosystem providing seamless service to our business customers across all verticals and a world class end user experience to our associates. This role demands comprehensive expertise in managing cloud environments and infrastructure technologies, including Azure, M365, Cloud Networking, end user compute, and others while ensuring robust security, optimized performance, and regulatory compliance. With a focus on fostering innovation, collaboration, resilience, and security, the leader will drive infrastructure automation, application migration, and cost management initiatives, while cultivating strategic vendor and stakeholder relationships to support the company’s growth and operational objectives.

This leader should drive improvements in the end user experience through leveraging AI-enabled processes, tools, and capabilities. This is a strategic executive role responsible for delivering infrastructure platforms and operational capabilities that enable digital transformation, support AI adoption, and drive competitive advantage-while maintaining operational excellence and managing enterprise risk. The VP I&O bridges technical expertise with business acumen, positioning infrastructure as a strategic enabler of enterprise objectives. This role demands equal fluency in technical architecture, platform engineering, financial stewardship, talent transformation, and stakeholder engagement at the C-suite level.

Key Responsibilities:

• Introduces innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive capabilities and enhance employee productivity.
• Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and AI-enabled toolsets to improve user experience.
• Drives alignment of I&O strategies to the organization’s environmental, growth and governance goals.
• Develops and controls the annual I&O budget to ensure that it’s consistent with the overall strategic objectives of IT and the enterprise and is within plan. Creates a culture of continuous cost optimization.
• Collaborates with the Chief Information Security Officer (CISO) to ensure I&O contributes to, embraces, and applies security strategy.
• Directs the development of an I&O sourcing strategy and provides executive oversight for strategic vendor and partner relationship management.
• Develops the maturity of I&O to improve efficiency, deliver new innovations and increase collaboration with other IT and business areas (e.g., through Agile, DevOps, platform, and product approaches).
• Drives the adoption of (and commitment towards) service improvements through a programmatic approach to continuous improvement which also measures impact and shares results.
• Establish and uphold comprehensive cloud security frameworks, ensuring regulatory compliance and proactively addressing security threats to protect sensitive data and intellectual property.
• Forge and nurture strategic partnerships with vendors and stakeholders to enhance infrastructure capabilities and support innovation, while leading contract negotiations to drive operational excellence.
• Cultivate a high-performance culture within infrastructure & operations team, fostering collaboration and innovation to achieve organizational goals and drive continuous improvement in operational outcomes.
• Embraces and introduces AI capabilities throughout the I&O landscape including end user experience, IT Ops, ITSM, Service Desk, and all areas of the team.
• Align infrastructure roadmaps with enterprise digital transformation priorities, including AI/GenAI adoption, cloud optimization, and regulatory requirements.
• Build credibility with executive leadership through flawless execution, transparent communication, and demonstrated linkage between infrastructure decisions and business value, risk reduction, and operational resilience.
• Integrate observability and resilience governance, ensuring observability investments demonstrably improve detection, diagnosis, incident recovery, and service availability.
• Build a future-ready I&O workforce by evolving talent strategy from traditional org structures to modern roles that support AI-driven automation, cross-skilling, and scalable resources.

Direct Manager Direct Reports:

Reporting Structure:
The Vice President of Infrastructure and Operations reports directly to the Chief Information Officer.

Direct Reports:
The Vice President of Infrastructure and Operations directly supervises a team of senior leaders responsible for cloud operations, network architecture, infrastructure security, application migration, service desk, infrastructure operations, end user experience and vendor management. This team is instrumenta