Vice President Human Resources

Plainridge Park Casino; Plainville (MA); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off increases with length of

Job summary

Plainridge Park Casino seeks a strategic Vice President of Human Resources to align people strategies with business objectives across attraction, development, engagement, and retention. You will lead workforce analytics, labor relations, and HR partner programs, shaping a high-performance team in a fast-paced gaming environment.

The role requires a decade of HR leadership, with union experience and a background in high-volume recruiting.

Qualifications

• Bachelor’s degree from an accredited four-year college or university.
• Ten years of progressive experience in human resources, with at least three years in a senior/executive level, including oversight of attraction, engagement, development, employee/labor relations, and retention initiatives.
• Prior experience in high-volume recruiting and leading HR teams with a business partner model.
• Experience working in a union environment and participating in negotiations.
• Extensive knowledge of HR management principles, theories, and practices.
• PHR or SPHR designation preferred.
• Prior experience in gaming industry preferred.

Responsibilities

• Develops and executes talent strategies that align workforce capabilities with business objectives, growth plans, and priorities.
• Champions the employee journey from attraction through exit, creating a culture where team members feel valued and empowered.
• Builds leadership capability through coaching, feedback, and development planning.
• Drives engagement and retention strategies informed by surveys and turnover trends.
• Leads proactive labor and employee relations strategies with sound judgment and professionalism.

Skills

Talent Strategy

People Leadership

Employee Relations

Workforce Analytics

Strategic Communication

Negotiations

Education

Bachelor’s degree

Tools

Microsoft Office

Word

Excel

PowerPoint

Outlook

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry where the days and nights are fast-paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

The Vice President of Human Resources will serve as a strategic partner and key member of the executive leadership team for Plainridge Park Casino. This role is responsible for crafting and executing the talent strategy from attraction through exit, including workforce strategy, talent management, engagement, employee/labor relations, development, and compliance, in alignment with Company values and business objectives.

• Develops and executes talent strategies that align workforce capabilities with business objectives, growth plans, and operational priorities.
• Champions the team member journey from attraction through exit, creating a culture where team members feel valued, connected, and empowered to perform.
• Develops appropriate programs and policies for effective talent management to include, but not limited to, engagement, performance, employee/labor relations, development programs, training, and career development.
• Develops and executes talent attraction strategies that identify diverse, high-performing talent and position the property as an employer of choice.
• Strengthens the property's reputation in the community and labor market through partnerships, outreach, and employer branding efforts.
• Builds leadership capability across all levels through coaching, feedback, development planning, and targeted growth opportunities.
• Drives engagement and retention strategies informed by survey results, turnover trends, focus groups, and other team member feedback.
• Uses workforce analytics, market insights, and business trends to identify opportunities, mitigate risks, and guide talent decisions.
• Leads talent review and succession planning to identify high-potential talent and future leadership pipelines.
• Develops the HR team to operate as credible, proactive, and business-focused partners.
• Serves as a trusted advisor across the organization, influencing decisions through business acumen, data-driven insights, and HR expertise.
• Leads proactive labor and employee relations strategies and sensitive workforce matters with sound judgment, fairness, and professionalism.
• Partners with Corporate HR (Talent, Benefits, Systems), Legal, Compliance, and Operations teams to ensure alignment and effective execution of people strategies.
• Designs and improves HR processes that are efficient, compliant, and centered on the team member experience.
• Ensures compliance with all employment laws (local and Federal), gaming regulations, Company policies, and ethical standards and reports potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and Company matters.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university.
• Ten years of progressive experience in human resources, with at least three years of experience at a senior/executive level, including oversight of attraction, engagement, development, employee/labor relations, and retention initiatives.
• Prior experience in high-volume recruiting and experience developing and leading HR teams with a business partner model.
• Experience working in a union environment and taking part in negotiations.
• Extensive knowledge of principles, theories, and practices of human resources management.
• PHR or SPHR professional designation preferred.
• Prior experience in the gaming industry is preferred.

Supervisory Responsibilities

• Responsible for staff development and training programs.
• Responsible for the rewards and recognition program to maximize employee engagement.
• Evaluates team members within the department and delivers constructive feedback to employees regarding performance.
• Determines recommendations for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs.
• Determines work procedures and expedites workflow.
• Responsible for employee performance (disciplining, coaching, counseling).

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively and diplomatically with executives, visitors, fellow employees, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent.

Computer Skills

To perform this job successfully, an individual should have proficient skills in using Microsoft Office products, specifically, Word, Excel, PowerPoint, Outlook, and Lotus Organizer, and be comfortable searching and retrieving information from the Internet.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk, or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 42 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Equal Opportunity Employer

STARTING SALARY

Salary ranges from $130,000 to $180,000