Vice President, Global Services

Ladders; Saint Louis Park (MN); On-site; USD 204,000 - 304,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan with company 1:

Tuition reimbursement

Caregiver and parental leave

Paid time off including volunteer time

Well-being program

Legal & identity theft protection

Job summary

Ladders is seeking a Vice President, Global Services to shape and scale the post-sales strategy for a manufacturing and automotive leader in Saint Louis Park, Minnesota. This role carries full P&L responsibility, drives growth, and partners with commercial, operations, and technical teams to expand recurring revenue.

You will build a high-performing global services organization focused on services and aftermarket opportunities, including installation support and diagnostics, and will lead

Qualifications

• 10+ years of senior leadership experience in global services, aftermarket, or industrial businesses.
• Proven success scaling service or aftermarket P&L within a manufacturing or industrial environment.
• Strong strategic, financial, and operational leadership skills.
• Experience with connected products or subscription-based services preferred.

Responsibilities

• Define and execute a multi-year global growth strategy for services and aftermarket revenue
• Own the end-to-end post-sales experience with full P&L responsibility
• Identify new market opportunities driven by data center growth and sustainability
• Lead a comprehensive global service and aftermarket portfolio, including commissioning and installation support
• Drive service attachment and long-term service agreements (LTSA)
• Champion continuous improvement across field operations and diagnostics
• Build and lead a global services organization with expertise in cooling systems and digital diagnostics

Skills

Global leadership

P&L management

Strategic planning

Data-driven decisions

Industry knowledge

Education

Bachelor's degree in engineering, business, or a related field

Tools

Salesforce.com

Job description

For our client, we are seeking a Vice President, Global Services to join the team of a leader in the Manufacturing & Automotive space.

This leader will shape and scale the global services and aftermarket strategy, with accountability for growth, customer experience, and operational performance. The role will oversee the full post-sales lifecycle and partner closely with commercial, operations, and technical teams to expand recurring revenue. It is also a key leadership position for building a high-performing global organization that supports industrial customers and emerging connected-service opportunities.

Location: St. Louis Park, MN - US based candidates only, no visa sponsorship available

Compensation: $204,400 – $304,000 annually

Responsibilities

• Define and execute a multi-year global growth strategy for services and aftermarket revenue
• Own the end-to-end post-sales experience with full P&L responsibility
• Identify new market opportunities driven by data center growth and sustainability
• Lead a comprehensive global service and aftermarket portfolio, including commissioning and installation support
• Drive service attachment and long-term service agreements (LTSA)
• Champion continuous improvement across field operations and diagnostics
• Build and lead a global services organization with expertise in cooling systems and digital diagnostics

Qualifications

• Bachelor's degree in engineering, business, or a related field required
• 10+ years of senior leadership experience in global services, aftermarket, or industrial businesses
• Proven success scaling service or aftermarket P&L within a manufacturing or industrial environment
• Strong strategic, financial, and operational leadership skills
• Salesforce.com experience required
• Ability to quickly adopt emerging technologies and digital tools for business performance
• Experience with connected products or subscription-based services preferred

Benefits

• Medical, dental, and vision plans along with flexible spending accounts and disability benefits
• 401(k) retirement plan and employee stock purchase plan with company match
• Tuition reimbursement, caregiver and parental leave, and paid time off including volunteer time
• Well-being program and legal & identity theft protection

Our client is an equal opportunity employer.