Vice President, Global Fund Services - Service Delivery

J.P. Morgan; Boston (MA); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorganChase is seeking a Fund Service Vice President to lead fund servicing operations, drive innovations, and deliver exceptional client service. You will manage a diverse team, interpret client needs, and partner with technology, operations, and product teams to oversee service delivery and KPI reporting.

In this senior role, you will influence strategic planning, stakeholder management, and cross-functional collaboration while guiding continuous improvement and automation initiatives across

Qualifications

• Demonstrated expertise in fund accounting and administration (7+ years).
• Proven ability to manage a diverse team and drive performance.
• Advanced proficiency in process automation and driving efficiencies.
• Strong strategic planning and stakeholder management capabilities.
• Exceptional leadership and staff development skills.

Responsibilities

• Oversee accounting and securities records maintenance with controls.
• Lead resolution of complex issues breaching validation tolerances.
• Drive continuous improvement and automation of the operating platform.
• Build relationships with stakeholders, cross-functional teams, and clients.
• Implement strategic plans and manage projects to meet objectives.
• Coach and mentor team members to foster growth.

Skills

Fund accounting

Administration

Team leadership

Process automation

Strategic planning

Stakeholder management

Presentation skills

Change management

Data literacy

Technology literacy

Project management

AI integration

Job description

JPMorganChase is seeking a Fund Service Vice President to lead fund servicing operations, drive innovations, and deliver exceptional client service. You will manage a diverse team, interpret client needs, and partner with technology, operations, and product teams to oversee service delivery and KPI reporting.

In this senior role, you will influence strategic planning, stakeholder management, and cross-functional collaboration while guiding continuous improvement and automation initiatives across